topic Web SmartConsole SAML Admin login - No Identify Provider Defined in Firewall & Security Management

Web SmartConsole SAML Admin login - No Identify Provider Defined

anhht4 — Wed, 31 Jan 2024 09:41:06 GMT

Hello all,

I recently configured the Administrator Account with SAML Authentication Login, it was working fine for both Web and App SmartConsole. But after a few days, it stopped working for Web SmartConsole, right after I click "Login with SSO", it's showing error:

But local user-account can be logged in with Web SmartConsole.

With the native app SmartConsole, it works all fine with SAML logins and local user.

The SMS has following version: HOTFIX_R81_20_JUMBO_HF_MAIN Take: 24

Anyone faces this issue? Is there any log somewhere that I should have a look.

Please help advise. Many thanks!

Cheers,

Andy

Re: Web SmartConsole SAML Admin login - No Identify Provider Defined

mguevara — Fri, 02 Feb 2024 18:22:04 GMT

Hi Andy,

I opened a ticket with TAC and they told me it was a bug in take 94 of the web SmartConsole and to run the following command to resolve the issue:

#autoupdatercli revert web_console

Re: Web SmartConsole SAML Admin login - No Identify Provider Defined

Ofir_Calif — Sun, 04 Feb 2024 08:25:51 GMT

Hi @anhht4 ,
Sorry for the inconvenience, we have an issue with SAML in our last Web SmartConsole release.
A new release with a fix will be released soon.
I can provide you with a package that you can install manually to fix the issue.
It can be downloaded from here: https://support.checkpoint.com/results/download/131180
Installation instructions can be found under "Manual installation (Offline)" here: https://support.checkpoint.com/results/sk/sk170314

Thanks,
Ofir

Re: Web SmartConsole SAML Admin login - No Identify Provider Defined

anhht4 — Tue, 13 Feb 2024 10:37:08 GMT

Hi Ofir,

Apologies for delay response.

I've just installed the take you provided, and it works well now!

Many thanks for your support!

BR,

Andy