topic Re: Version Property correction in SmartConsole in Firewall and Security Management

Version Property correction in SmartConsole

sushantjoshi — Sat, 18 May 2024 14:35:15 GMT

I was performing VSX upgrade from R80.40 to R81.20. Followed up each and every step mentioned by Checkpoint guide and did a clean install for the first gateway. While I was trying to do the vsx_util reconfigure policy was not allowed to install on the cluster of the vsx mentioning "Policy installation failed because the gateway version, as defined in SmartConsole, does not match the version installed on the gateway. To resolve this issue, correct the version property in SmartConsole or upgrade the gateway."

I am manually trying to change the Platform Version from Smart Console but it is greyed out and I cannot change the version from R80.40 to R81.20. By the looks of thing, I will not be able to install policy until I change the Cluster version from R80.40 to R81.20 in Smart Console.

Anyone faced such issue before ?

Re: Version Property correction in SmartConsole

_Val_ — Mon, 20 May 2024 08:31:36 GMT

Before doing vsx_util reconfigure, you need to perform vsx_util upgrade. Did you do that?

Re: Version Property correction in SmartConsole

sushantjoshi — Sun, 26 May 2024 05:50:52 GMT

Hello, Thank you for your reply.

I totally missed that part . I figured out that after few mins and was able to upgrade it.

Thanks

Re: Version Property correction in SmartConsole

randyrozo — Fri, 26 Jul 2024 17:34:57 GMT

I have the same problem, I need change the version in the smartconsole, how I do it?

Re: Version Property correction in SmartConsole

randyrozo — Fri, 26 Jul 2024 17:36:24 GMT

How did you solve it?

Re: Version Property correction in SmartConsole

emmap — Mon, 29 Jul 2024 08:42:54 GMT

As Val said: Before doing vsx_util reconfigure, you need to perform vsx_util upgrade.

It's in the Installation and Upgrade admin guide for your target version.