2-port 40GbE QSFP+ module not visible

Maros_Kukan — Thu, 09 Nov 2017 13:58:10 GMT

Hello all,

I have an issue on freshly installed 15600, where this gateway does not detect the 2-port 40GbE module. The code release I am running is R77.30 Build 503.

gw-4370e6> fw ver
This is Check Point's software version R77.30 - Build 503

gw-4370e6> show asset network
Number of line cards: 2
Line card 1 type: 4 ports 10GbE SFP+ Rev 1.0
Line card 2 type: 8 ports 1GbE RJ45 Rev 1.0

[Expert@gw-4370e6:0]# rpm -q kernel
kernel-2.6.18-92cp_990180014

[Expert@gw-4370e6:0]# ifconfig -a | grep eth
eth1-01     Link encap:Ethernet HWaddr 00:1C:7F:63:71:C0
eth1-02     Link encap:Ethernet HWaddr 00:1C:7F:63:71:C1
eth1-03     Link encap:Ethernet HWaddr 00:1C:7F:63:71:C2
eth1-04     Link encap:Ethernet HWaddr 00:1C:7F:63:71:C3
eth2-01     Link encap:Ethernet HWaddr 00:1C:7F:68:85:D6
eth2-02     Link encap:Ethernet HWaddr 00:1C:7F:68:85:D7
eth2-03     Link encap:Ethernet HWaddr 00:1C:7F:68:85:D8
eth2-04     Link encap:Ethernet HWaddr 00:1C:7F:68:85:D9
eth2-05     Link encap:Ethernet HWaddr 00:1C:7F:68:85:DA
eth2-06     Link encap:Ethernet HWaddr 00:1C:7F:68:85:DB
eth2-07     Link encap:Ethernet HWaddr 00:1C:7F:68:85:DC
eth2-08     Link encap:Ethernet HWaddr 00:1C:7F:68:85:DD

Looking at the PCI devices, in fact we can see that Mellanox is presented.

[Expert@gw-4370e6:0]# lspci | egrep -i --color 'network|ethernet'
04:00.0 Ethernet controller: Mellanox Technologies MT27620 Family
04:00.1 Ethernet controller: Mellanox Technologies MT27620 Family
07:00.0 Ethernet controller: Intel Corporation I211 Gigabit Network Connection (rev 03)
08:00.0 Ethernet controller: Intel Corporation I211 Gigabit Network Connection (rev 03)
87:00.0 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
87:00.1 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
88:00.0 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
88:00.1 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
8b:00.0 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8b:00.1 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8b:00.2 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8b:00.3 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8c:00.0 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8c:00.1 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8c:00.2 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8c:00.3 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)

When I ran the HW network giagnostic I could saw that it tests eth3-01 and eth3-02 with while test as passed. Seems to me like a driver issue at the moment.

This gateway was installed from

Check_Point_R77.30_for_15000_23000_Appliances.iso md5sum:cea76d21c5adc38a0459329110a922b4

Any advice would be appreciated.

Re: 2-port 40GbE QSFP+ module not visible

Maros_Kukan — Thu, 09 Nov 2017 14:06:34 GMT

It seems that the mlx5_core is not loaded when looking at lsmod, perhaps it is related to 40 GbE fiber cards on 15000 / 23000 appliance stop working after installing Take 128 and above of R77.30 Jumbo Hotfix Ac…

Re: 2-port 40GbE QSFP+ module not visible

Timothy_Hall — Fri, 10 Nov 2017 14:09:55 GMT

Just load the latest GA jumbo HFA and you should be good, these Mellanox cards are relatively new...

--
My book "Max Power: Check Point Firewall Performance Optimization"
now available via http://maxpowerfirewalls.com.

Re: 2-port 40GbE QSFP+ module not visible

Maros_Kukan — Mon, 13 Nov 2017 10:23:47 GMT

Hi Tim,

Yes I can confirm that after installing the HF the module is visible.

Re: 2-port 40GbE QSFP+ module not visible

genisis__ — Mon, 16 May 2022 15:56:49 GMT

Do we know what the exact cable type is required? ie 12 core type B or A?

Re: 2-port 40GbE QSFP+ module not visible

Chris_Atkinson — Mon, 16 May 2022 23:57:41 GMT

sk126272 suggests MPO-12 type B.

Assuming 40GB SR?

Re: 2-port 40GbE QSFP+ module not visible

genisis__ — Tue, 17 May 2022 08:30:21 GMT

correct 40GB SR (300m) the transceiver works in both revision B and C of the 2 port 40GB module. I would like to suggest the cable type is made clear in the actual accessories guide.

Security Appliance Accessories Guide (checkpoint.com)

and Thanks Chris.

topic 2-port 40GbE QSFP+ module not visible in Firewall and Security Management

2-port 40GbE QSFP+ module not visible

Re: 2-port 40GbE QSFP+ module not visible

Re: 2-port 40GbE QSFP+ module not visible

Re: 2-port 40GbE QSFP+ module not visible

Re: 2-port 40GbE QSFP+ module not visible

Re: 2-port 40GbE QSFP+ module not visible

Re: 2-port 40GbE QSFP+ module not visible