topic Re: FTP server in Firewall and Security Management

FTP server

Moudar — Tue, 09 Dec 2025 11:14:30 GMT

I got SMS and gateways all running 81.20 Take: 113

On SMS which is installed on a VM, scheduled FTP backup acts weird

so no file is getting uploaded to the server i do not know why, as you can see there is no STOR messages
Gaia never attempted a file upload.
It only listed the directory and then quit.
No STOR command = no upload.

Works fine on gateways!

so any ideas,

Re: FTP server

PhoneBoy — Tue, 09 Dec 2025 15:50:17 GMT

Might require a TAC case to investigate.

Re: FTP server

the_rock — Tue, 09 Dec 2025 17:16:22 GMT

Did you try cprestart?

Re: FTP server

AkosBakos — Thu, 11 Dec 2025 15:56:25 GMT

Hi @Moudar

MAybe you are facing with this?

Backup file size on the Security Management Server grows after an upgrade.

Take 115

Take 111,

Take 113

sk183835

PRJ-63371

https ://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/R81.20/Critical-Information.htm

Try to install the latest GA on the SMS, and let's see what we get.

Akos

Re: FTP server

Bob_Zimmerman — Thu, 11 Dec 2025 17:51:08 GMT

Are there contents in the root directory the user gets?

Are you telling the SmartCenter to write its backups to a particular path? If so, does the path exist?

Is there a chance the name of the new backup overlaps with the name of an existing file?

Re: FTP server

the_rock — Fri, 12 Dec 2025 02:02:20 GMT

Good point Akos.

Re: FTP server

Moudar — Fri, 12 Dec 2025 18:46:50 GMT

That might be the cause. I’m upgrading next week, and I’ll post an update here once it’s done.

Re: FTP server

Moudar — Fri, 12 Dec 2025 18:48:34 GMT

The path is /. It exists and is already being used by the gateways, which are successfully backing up to it.

Re: FTP server

the_rock — Fri, 12 Dec 2025 20:29:16 GMT

Let us know how it goes.

Re: FTP server

the_rock — Sat, 13 Dec 2025 03:31:45 GMT

I found the notes from few years ago when I was helping a client with same issue and they also had problem with backup to / dir, but once they changed it to a different one, worked fine. Definitely worth testing.

Re: FTP server

the_rock — Mon, 15 Dec 2025 23:14:26 GMT

Hey mate, were you able to sort this out?

Re: FTP server

Moudar — Tue, 16 Dec 2025 07:45:33 GMT

I worked fine after 119 update

Re: FTP server

the_rock — Tue, 16 Dec 2025 11:45:43 GMT

Excellent!