topic Re: Unable to work with server or gateway objects in Firewall and Security Management

Unable to work with server or gateway objects

marki — Tue, 30 Dec 2025 17:30:36 GMT

When I right-click on "Edit" (or "View" for that matter) in Smartconsole "Gateways & Servers" view, nothing happens.

SmartConsole Portable 81.20.9700.673

Either it's related

* to Windows 11

* to not being an admin user

* to dependencies like C++ runtime

* to this: Note: Using the SmartConsole user settings requires "write" permissions for the Output sub-directory as well as admin permissions for legacy components (same as in installer mode).

Thoughts?

Re: Unable to work with server or gateway objects

the_rock — Tue, 30 Dec 2025 17:58:41 GMT

If you are an admin and this happens, try cprestart on the mgmt server. Honestly, you can even reboot it, nothing would happen, as its management, so would not affect traffic, would simply disconnect if someone else is logged into smart console.

Re: Unable to work with server or gateway objects

marki — Tue, 30 Dec 2025 18:07:00 GMT

As I wrote, I am not an admin.

So that is the issue, ok.

I tried Web Smartconsole, but that doesn't seem to give me the ability to change QoS Policy... (also "Manage policies and layers" is just grayed out)

Re: Unable to work with server or gateway objects

the_rock — Tue, 30 Dec 2025 18:10:33 GMT

It wont give that option, since you would not have read write permissions. Is your account read-only or you have custom permissions?

Re: Unable to work with server or gateway objects

marki — Tue, 30 Dec 2025 18:18:29 GMT

To be sure I was using the admin account (super user).

Does web smartconsole need permissions configured somewhere else?

or is this maybe not available in R81.20 (latest take of SC Web)

Re: Unable to work with server or gateway objects

the_rock — Tue, 30 Dec 2025 18:20:00 GMT

No problems, does work, I just tested it. Can you send a screenshot?

Re: Unable to work with server or gateway objects

marki — Tue, 30 Dec 2025 18:24:52 GMT

Haha, ok..

What you currently require is always only in the next version 😉

Re: Unable to work with server or gateway objects

the_rock — Tue, 30 Dec 2025 18:26:08 GMT

Haha, lol. Anyway, guess no choice then 🙂

Re: Unable to work with server or gateway objects

marki — Tue, 30 Dec 2025 18:30:10 GMT

Yeah no choice but to not update QoS policy.

Legacy editor launched for QoS config doesn't work without admin rights either 😞

Re: Unable to work with server or gateway objects

the_rock — Tue, 30 Dec 2025 18:43:27 GMT

Are you not able to use standalone smart console?

Re: Unable to work with server or gateway objects

marki — Tue, 30 Dec 2025 18:54:00 GMT

No, for initial reason. (non-admin user)

Re: Unable to work with server or gateway objects

the_rock — Tue, 30 Dec 2025 19:39:14 GMT

I suppose best thing is to have admin then make those changes.

Re: Unable to work with server or gateway objects

marki — Tue, 30 Dec 2025 19:59:32 GMT

That won't work. Impossible to explain to anyone that some configuration tools requires admin privs.

Re: Unable to work with server or gateway objects

the_rock — Tue, 30 Dec 2025 20:20:24 GMT

Not sure what other option there is mate : - )

Re: Unable to work with server or gateway objects

PhoneBoy — Tue, 30 Dec 2025 23:55:02 GMT

The installation/run requirements for Portable SmartConsole are here: https://support.checkpoint.com/results/sk/sk116158
This includes the requirement for the Output subdirectory being writable and admin permissions for legacy components (this refers to the Windows user running SmartConsole).

Re: Unable to work with server or gateway objects

marki — Wed, 31 Dec 2025 14:59:08 GMT

Yeah but having requirements which make no sense does not impress any of our security guys actually which give admin permissions.

Will this be fixed?

Re: Unable to work with server or gateway objects

marki — Wed, 31 Dec 2025 14:59:45 GMT

The other option is fixing the client so it doesn't require admin privs to use part of it.

Re: Unable to work with server or gateway objects

the_rock — Wed, 31 Dec 2025 15:01:13 GMT

Lets see, hopefully at some point it will be available.

Happy New Year!

Re: Unable to work with server or gateway objects

PhoneBoy — Wed, 31 Dec 2025 16:22:36 GMT

I presume this will occur as the legacy components are re-implemented or replaced (e.g. in Web SmartConsole).

Re: Unable to work with server or gateway objects

marki — Fri, 02 Jan 2026 14:13:55 GMT

Yeah, I guess it's a matter of priorities.

The AI Copilot button made it into the fat client in record time after all 😀

Not to mention the automatic update of the client which requires your admin station to be connected to the Internet....

Am I glad we have planned moving off of what's left of CP here until end of the year.