topic Re: URL Filtering - Internal system error in RAD process in Firewall and Security Management

URL Filtering - Internal system error in RAD process

Arthur_DENIS1 — Sat, 17 Nov 2018 18:38:18 GMT

Hi guys,

I'm currently facing with this error "URL Filtering - Internal system error in RAD process (91)" in my installation.

I'm using a Checkpoint 3100 in R80.20 version, latest take available.

When a user is matching a rule with URL filtering, a high latency is coming.

Anyone has already experiencing this ?

Thanks for your help

Arthur

Re: URL Filtering - Internal system error in RAD process

Ilya_Yusupov — Sat, 17 Nov 2018 19:15:54 GMT

Hi,

that's means you don't have connectivity to cloud.

try to follow the following SK :

"Internal System Error occurred" log in SmartView Tracker while trying to categorize resources

Re: URL Filtering - Internal system error in RAD process

Arthur_DENIS1 — Sun, 18 Nov 2018 17:32:53 GMT

Hi,

Thanks for your answer.

Regarding this sk64162, the issue describe in the solution 2 is the same!

I restart the rad service and all working fine for few minutes, and... I get the error "URL Filtering - RAD daemon is down (128)".

Any solutions to solve this issue ?

Thanks

Re: URL Filtering - Internal system error in RAD process

Ilya_Yusupov — Sun, 18 Nov 2018 17:47:03 GMT

can you send me an email to iliay@checkpoint.com and i will try to assist offline.

Re: URL Filtering - Internal system error in RAD process

Arthur_DENIS1 — Sun, 18 Nov 2018 18:10:20 GMT

Sent

Re: URL Filtering - Internal system error in RAD process

francisL — Thu, 18 Apr 2019 14:04:46 GMT

Hi, Did you get this resolved? Can you share the solution I also notice Alerts in my logs with message

URL Filtering - RAD daemon is down (128)

thanks

Re: URL Filtering - Internal system error in RAD process

Nischit — Tue, 05 May 2020 11:52:29 GMT

Hi,

Has the issue been resolved? Actually, I am facing the same issue. We are getting this alert 'URL Filtering - Internal System Error in RAD Process(91)' when we check the logs.

Due to this reason, while browsing a particular application we are experiencing a problem. As a temporary workaround, we changed the settings of the App Control & URL Filtering Blade from 'Fail Mode > In case of Internal system error' to 'Fail-Open'. Previously, the setting was 'Fail-Close'.'

Re: URL Filtering - Internal system error in RAD process

bhushanpatil502 — Fri, 01 Mar 2024 14:13:20 GMT

Thanks. RAD service restart worked for me.