topic Threat Prevention Protections in Firewall and Security Management

Threat Prevention Protections

John_Richards — Wed, 22 Jun 2022 19:32:42 GMT

A number of customers (> 5) have asked about the "Last Update" date in SmartConsole under Protections. All customers have TP up-to-date, properly configured and yet still all show the same 3/26/2022 date. The only date updated is IPS. Is there any reason for this as I would assume many of the blades/engines have been updated since 3/26/2022?

Thanks

Re: Threat Prevention Protections

PhoneBoy — Wed, 22 Jun 2022 23:18:07 GMT

Known issue.
Appears to be resolvable with: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk171644

Re: Threat Prevention Protections

the_rock — Thu, 23 Jun 2022 01:02:00 GMT

Interesting...if I check this in my R81.10 jumbo 55 lab, I dont have this problem.

Re: Threat Prevention Protections

Tobias_Moritz — Thu, 23 Jun 2022 09:55:59 GMT

Thank you for that quick sk-link!

Is that a one-time permanent solution to this problem and update status is reflected correctly from that time on with every update?

Or do we need to do that sk procedure every time, when we want to see correct status in Smart Console?

Re: Threat Prevention Protections

PhoneBoy — Thu, 23 Jun 2022 16:46:58 GMT

It's not clear if this a permanent fix or not.
I would open a TAC case if this problem happens again after applying this SK, though.