topic Re: Updatable objects not usable in Firewall and Security Management

Updatable objects not usable

networksteamIMS — Tue, 10 Feb 2026 16:30:56 GMT

Hi,

Found that there are many (not all) updatable objects are not usable. They have a black square icon, see below

When I tried to add them to any policies, it will throw me error, see below

I had a look into the SK, but looks like it's not related and doesnt solve this issue.

Also I had also tried a command to update manually but no luck

I'm running R81.20 take 119 for all SMS and GW

Any thoughts?

Regards,

Bill.

Re: Updatable objects not usable

Vincent_Bacher — Tue, 10 Feb 2026 16:58:40 GMT

Did you test the steps mentioned in the sk like dynamic_objects -uo_show and

„In the $CPDIR/local.updatable_obj file, the value of the ":name ()" parameter in the new Updatable Object is empty.“

edit says. Yes in sk there is mentioned

VersionR80.40 (EOS), R81 (EOS), R81.10

but i usually don’t trust this

Re: Updatable objects not usable

the_rock — Tue, 10 Feb 2026 17:09:34 GMT

I had that issue once on S1C and once I resarted the service from the settings menu, all worked fine.

Re: Updatable objects not usable

simonemantovani — Tue, 10 Feb 2026 17:28:57 GMT

Hello

did you try following this SK? https://support.checkpoint.com/results/sk/sk131852

I had a similar issue in the past, I'm looking in my documentation if I followed the same steps.

Re: Updatable objects not usable

the_rock — Wed, 11 Feb 2026 00:54:16 GMT

Good point Simone. Its possible scenario may apply, but not 100% certain.

Re: Updatable objects not usable

emmap — Wed, 11 Feb 2026 01:06:35 GMT

I have fixed a similar issue before with this SK:

https://support.checkpoint.com/results/sk/sk174066

Re: Updatable objects not usable

the_rock — Wed, 11 Feb 2026 01:08:24 GMT

That looks promising, for sure.

Re: Updatable objects not usable

networksteamIMS — Wed, 11 Feb 2026 11:10:01 GMT

found such file here instead /var/opt/CPsuite-R81.20/fw1/state/xxxx/FW1/local.updatable_obj

but couldnt find the required object there

Re: Updatable objects not usable

networksteamIMS — Wed, 11 Feb 2026 11:10:29 GMT

I have also restarted the SMS but no luck

Re: Updatable objects not usable

networksteamIMS — Wed, 11 Feb 2026 11:12:05 GMT

i followed scenario 1 command unified_dl UPDATE ONLINE_SERVICES even the result says completed successfully but no luck

Re: Updatable objects not usable

networksteamIMS — Wed, 11 Feb 2026 11:16:24 GMT

This SK looks solved most of the Updatable objects

But the two objects which I need still not fixed

I will try to give it another go

Re: Updatable objects not usable

the_rock — Wed, 11 Feb 2026 11:16:43 GMT

See if sk Emma referenced helps.

Re: Updatable objects not usable

PhoneBoy — Wed, 11 Feb 2026 18:49:55 GMT

Possible this data is not in the source file we pull.
That might require TAC to investigate.

Re: Updatable objects not usable

networksteamIMS — Thu, 12 Feb 2026 09:42:55 GMT

thats what I thought. but if I download the json file from the mentioned Microsoft link, Download Azure IP Ranges and Service Tags – Public Cloud from Official Microsoft Download Center , both Updatable objects appear in the json file, see below

will try to raise to TAC, thanks

Re: Updatable objects not usable

networksteamIMS — Thu, 19 Feb 2026 15:25:24 GMT

Hi all,

Just an quick update. Response from TAC asking me to delete those corrupted Updatable objects. Then run command unified_dl UPDATE ONLINE_SERVICES on SMS.

All good now

Thanks all.

Bill.

Re: Updatable objects not usable

the_rock — Thu, 19 Feb 2026 15:38:41 GMT

Great news!