topic Re: Capabilities Greyed Out in Firewall and Security Management

BIOS Password

jewel — Tue, 23 Jan 2024 16:14:18 GMT

i could not reset my chekpoint PB-20.00.17

what is the motherboard bios password

Re: Capabilities Greyed Out

_Val_ — Mon, 22 Jan 2024 12:19:30 GMT

what is PB-20.00.17???

Re: BIOS Password

PhoneBoy — Tue, 23 Jan 2024 16:29:39 GMT

This question was asked on an unrelated thread and a new one was created.

We do not provide the BIOS password for Check Point appliances for any reason.
Check Point appliances are only meant to run operating systems released by Check Point, for which the BIOS is already optimally configured.

Re: BIOS Password

the_rock — Tue, 23 Jan 2024 23:34:24 GMT

https://community.checkpoint.com/t5/Security-Gateways/Console-BIOS-Setup-P-230-12600/td-p/114754

Re: Capabilities Greyed Out

Dolev — Wed, 24 Jan 2024 07:03:36 GMT

5200 with BIOS 1.7

Re: Capabilities Greyed Out

Daniel_Kavan — Sun, 22 Dec 2024 01:44:20 GMT

I need to get into the BIOS to boot from ISO / cd . IOW, it's not queuing up my ISO file. It's not being recognized. This is for a 9300. I guess I need to RMA it? I'm in the LOM but it won't boot the iso file.

Re: Capabilities Greyed Out

sharonab — Sun, 22 Dec 2024 10:07:46 GMT

9300 has UEFI , you must use UEFI bootable device (it won't boot from non UEFI) , are you positive you are using the UEFI options(meaning that if you burn the iso in isomorphic you must select uefi)

https://support.checkpoint.com/results/sk/sk65205

if you are not using isomorphic , what method are you using(CD? virtual CD? Zalman) and which version ?

Re: Capabilities Greyed Out

Daniel_Kavan — Mon, 23 Dec 2024 14:53:19 GMT

updating the firmware to 7.12.1 fixed it and I got the option to boot from UEFI again!

There's also an option to connect to an image server, So, no RMA needed. Thanks.

Re: Capabilities Greyed Out

kamaladmire1 — Tue, 24 Jun 2025 10:27:34 GMT

HI Dolve,

I was with customer and trying to reimage the 9200 appliance with USB on boot asking password, did try default admin as the appliance just out of the box.

than try configrue as normal set the grub password and tried that again same issue keep asking password and after 2-3 wrong attempt firewall reboot.

at the end have to configure firewall and use CPUSE to download and install.

this seems its asking BIOS password, and if the firewall optimise for OS why than its asking a password????

here is the image link I was using on the 9200 Quantum Force

File NameCheck_Point_R82_T777.iso
sk135012

Re: Capabilities Greyed Out

Dolev — Tue, 24 Jun 2025 10:35:06 GMT

Hi,

Please send me offline the TAC SR number, I'll reach to the teams to look into that and clarify any gaps.

Regards,

Dolev

Re: Capabilities Greyed Out

PhoneBoy — Tue, 24 Jun 2025 14:35:19 GMT

The system should not be asking for a BIOS password unless you explicitly try to enter BIOS mode.
A screenshot of the actual boot messages might help, but I'd also open a TAC case if you haven't already.

Re: Capabilities Greyed Out

kamaladmire1 — Tue, 24 Jun 2025 15:35:18 GMT

I guess the issue was the ISO was burned using BIOS not UEFI, will try that and let you know, thanks for replying

Re: Capabilities Greyed Out

the_rock — Tue, 24 Jun 2025 15:41:02 GMT

That would definitely explain it...