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    <title>topic new SGM detection stucked in ElasticXL and a workaround in Firewall and Security Management</title>
    <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-SGM-detection-stucked-in-ElasticXL-and-a-workaround/m-p/250285#M48898</link>
    <description>&lt;P&gt;While trying to extend a working one-SGM ElasticXL cluster R82 JHF T14, the new SGM was not detected by the SMO (i. e. not available for selection in webui or gclish, nothing in insights' Alerts &amp;amp; Events).&lt;/P&gt;
&lt;P&gt;The SMO was receiving the request to join messages from the new-SGM-to-be-added:&lt;/P&gt;
&lt;P&gt;&lt;FONT face="courier new,courier"&gt;[Expert@epm-91-s01-01:0]# tcpdump -vnni any -s 0 -A udp port 1135&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT face="courier new,courier"&gt;13:06:58.210605 IP (tos 0x0, ttl 64, id 37360, offset 0, flags [DF], proto UDP (17), length 772)&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT face="courier new,courier"&gt;192.0.2.254.1135 &amp;gt; 192.0.2.255.1135: UDP, length 744&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT face="courier new,courier"&gt;E.....@.@............o.o....{"hostname": "epm-92", "serial-number": "VMware-564ddfb4a3eca500-789acd5812312d8b", "public-key": "trimmed_for_brevity", "request-id": "a20625ea16376ae5aa0784d28e972bdb", "model": "VMware", "version": "R82", "state": "REQUEST_TO_JOIN"}&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT face="courier new,courier"&gt;&lt;FONT face="arial,helvetica,sans-serif"&gt;So what was exl server doing ? There was not much in&lt;/FONT&gt; /var/log/exl_detectiond.log&lt;FONT face="arial,helvetica,sans-serif"&gt; therefore&amp;nbsp;&lt;/FONT&gt;&lt;/FONT&gt;I had a look in&amp;nbsp;&lt;FONT face="courier new,courier"&gt;/opt/ElasticXL/exl_detection/src/exl_detectiond.py&lt;/FONT&gt; , and enabled debug (brutally, by changing the &lt;FONT face="courier new,courier"&gt;default='info'&lt;/FONT&gt; in the line&amp;nbsp;&lt;FONT face="courier new,courier"&gt;parser.add_argument('--log-level', choices=['info', 'debug', 'error', 'warning'], default='debug', help='Set logging level')&lt;/FONT&gt;).&lt;/P&gt;
&lt;P&gt;Did a &lt;FONT face="courier new,courier"&gt;tellpm process:exl_detectiond ; tellpm process:exl_detectiond t&lt;/FONT&gt; to reload.&lt;/P&gt;
&lt;P&gt;Now &lt;FONT face="courier new,courier"&gt;/var/log/exl_detectiond.log&lt;/FONT&gt; confirmed that the request to join was received and even the database was updated, but the sent message was to itself (i. e. to&amp;nbsp;"member-id": 1,"site-id": 1) after querying the database for members.&lt;/P&gt;
&lt;P&gt;So , &lt;FONT face="courier new,courier"&gt;/usr/libexec/exl_detectiond&amp;nbsp;--purge-db&lt;/FONT&gt;&amp;nbsp;which is simply deleting the keys in redis and restart &lt;FONT face="courier new,courier"&gt;exl_detectiond&lt;/FONT&gt; (&lt;FONT face="courier new,courier"&gt;tellpm&lt;/FONT&gt; way)&amp;nbsp; while tailing the log: the autodetection resumed and I was so happy to monitor each and every step of cluster joining in insights (DEBUG flag enabled in Alerts &amp;amp; Events).&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Probably this is not the recommended way (if any documented), but I'm using it as an example of how we improved (tremendously if I may say) the relevance of the debug messages and the usability of troubleshooting tools.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 31 May 2025 17:23:45 GMT</pubDate>
    <dc:creator>APopisteru</dc:creator>
    <dc:date>2025-05-31T17:23:45Z</dc:date>
    <item>
      <title>new SGM detection stucked in ElasticXL and a workaround</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-SGM-detection-stucked-in-ElasticXL-and-a-workaround/m-p/250285#M48898</link>
      <description>&lt;P&gt;While trying to extend a working one-SGM ElasticXL cluster R82 JHF T14, the new SGM was not detected by the SMO (i. e. not available for selection in webui or gclish, nothing in insights' Alerts &amp;amp; Events).&lt;/P&gt;
&lt;P&gt;The SMO was receiving the request to join messages from the new-SGM-to-be-added:&lt;/P&gt;
&lt;P&gt;&lt;FONT face="courier new,courier"&gt;[Expert@epm-91-s01-01:0]# tcpdump -vnni any -s 0 -A udp port 1135&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT face="courier new,courier"&gt;13:06:58.210605 IP (tos 0x0, ttl 64, id 37360, offset 0, flags [DF], proto UDP (17), length 772)&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT face="courier new,courier"&gt;192.0.2.254.1135 &amp;gt; 192.0.2.255.1135: UDP, length 744&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT face="courier new,courier"&gt;E.....@.@............o.o....{"hostname": "epm-92", "serial-number": "VMware-564ddfb4a3eca500-789acd5812312d8b", "public-key": "trimmed_for_brevity", "request-id": "a20625ea16376ae5aa0784d28e972bdb", "model": "VMware", "version": "R82", "state": "REQUEST_TO_JOIN"}&lt;/FONT&gt;&lt;/P&gt;
&lt;P&gt;&lt;FONT face="courier new,courier"&gt;&lt;FONT face="arial,helvetica,sans-serif"&gt;So what was exl server doing ? There was not much in&lt;/FONT&gt; /var/log/exl_detectiond.log&lt;FONT face="arial,helvetica,sans-serif"&gt; therefore&amp;nbsp;&lt;/FONT&gt;&lt;/FONT&gt;I had a look in&amp;nbsp;&lt;FONT face="courier new,courier"&gt;/opt/ElasticXL/exl_detection/src/exl_detectiond.py&lt;/FONT&gt; , and enabled debug (brutally, by changing the &lt;FONT face="courier new,courier"&gt;default='info'&lt;/FONT&gt; in the line&amp;nbsp;&lt;FONT face="courier new,courier"&gt;parser.add_argument('--log-level', choices=['info', 'debug', 'error', 'warning'], default='debug', help='Set logging level')&lt;/FONT&gt;).&lt;/P&gt;
&lt;P&gt;Did a &lt;FONT face="courier new,courier"&gt;tellpm process:exl_detectiond ; tellpm process:exl_detectiond t&lt;/FONT&gt; to reload.&lt;/P&gt;
&lt;P&gt;Now &lt;FONT face="courier new,courier"&gt;/var/log/exl_detectiond.log&lt;/FONT&gt; confirmed that the request to join was received and even the database was updated, but the sent message was to itself (i. e. to&amp;nbsp;"member-id": 1,"site-id": 1) after querying the database for members.&lt;/P&gt;
&lt;P&gt;So , &lt;FONT face="courier new,courier"&gt;/usr/libexec/exl_detectiond&amp;nbsp;--purge-db&lt;/FONT&gt;&amp;nbsp;which is simply deleting the keys in redis and restart &lt;FONT face="courier new,courier"&gt;exl_detectiond&lt;/FONT&gt; (&lt;FONT face="courier new,courier"&gt;tellpm&lt;/FONT&gt; way)&amp;nbsp; while tailing the log: the autodetection resumed and I was so happy to monitor each and every step of cluster joining in insights (DEBUG flag enabled in Alerts &amp;amp; Events).&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Probably this is not the recommended way (if any documented), but I'm using it as an example of how we improved (tremendously if I may say) the relevance of the debug messages and the usability of troubleshooting tools.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 31 May 2025 17:23:45 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-SGM-detection-stucked-in-ElasticXL-and-a-workaround/m-p/250285#M48898</guid>
      <dc:creator>APopisteru</dc:creator>
      <dc:date>2025-05-31T17:23:45Z</dc:date>
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