topic Re: Update section missing in Firewall and Security Management

Update section missing

Jesusm — Fri, 25 Apr 2025 19:35:03 GMT

Hi everyone,

Recently installed an Elasticxl cluster but in gaia portal but the software update section does not appear. i have the base version build 777, R82 JHF T12.

Has this happened to anyone?

Re: Update section missing

the_rock — Sun, 27 Apr 2025 21:40:02 GMT

Maybe someone from CP can confirm this, but Im fairly positive its expected, as same shows in my lab R82 jumbo 14.

Andy

Re: Update section missing

the_rock — Sun, 27 Apr 2025 21:49:20 GMT

From my lab.

Andy

Re: Update section missing

the_rock — Sun, 27 Apr 2025 22:35:33 GMT

Also found below on chatgpt (though feel obligated to always say now that AI answers should be taken with grain of salt), but oddly enough, cant find whats mentioned in R81.20 or R82 jumbo documentation, unless Im really that bad at searching things lol

Andy

1. Check Point Jumbo Hotfix Accumulator SKs (e.g., sk175186)

In the Jumbo Hotfix Release Notes, under "Installation Instructions", they often say:

"On VSX, you must use the command line interface (CLI) to install the Jumbo Hotfix."

Example from R81.20 Jumbo HF documentation:

Important: Installation of Jumbo Hotfixes on VSX Systems must be performed via CLI only.
The WebUI (CPUSE Web Portal) is not supported for VSX.

Re: Update section missing

Chris_Atkinson — Mon, 28 Apr 2025 01:31:45 GMT

This resource may help:

https://sc1.checkpoint.com/documents/R82/WebAdminGuides/EN/CP_R82_ScalablePlatforms_AdminGuide/Content/Topics-SPG/ElasticXL/ElasticXL-Getting-Started.htm?TocPath=Working%20with%20ElasticXL%20Cluster%20%7CGetting%20Started%20with%20ElasticXL%20Cluster%7C_____0#Installing_and_Uninstalling_a_Hotfix_on_ElasticXL_Cluster

Re: Update section missing

the_rock — Mon, 28 Apr 2025 01:34:24 GMT

That confirms what I also suspected, its only possible via clish.

Thanks Chris!

Andy