topic Re: VALIDATION ERROR AFTER R82 UPGRADATION in Firewall and Security Management

VALIDATION ERROR AFTER R82 UPGRADATION

laks_Sparrow — Thu, 09 Jan 2025 09:19:39 GMT

We are facing 390 validation error after the security gateway updated to r82.

It is showing status description can not include html tag

Re: VALIDATION ERROR AFTER R82 UPGRADATION

_Val_ — Thu, 09 Jan 2025 14:49:04 GMT

It seems to be management server errors, not GW side. What exactly did you upgrade, and how?

Re: VALIDATION ERROR AFTER R82 UPGRADATION

Tal_Paz-Fridman — Thu, 09 Jan 2025 15:05:21 GMT

This is a new known issue that will be resolved in upcoming JHFs.

Checking with relevant owners what can be done with the current validations.

Re: VALIDATION ERROR AFTER R82 UPGRADATION

the_rock — Thu, 09 Jan 2025 16:20:48 GMT

I have a feeling what @Tal_Paz-Fridman said is indeed the case, since I had exact same issue in my R82 lab. I googled it, even asked copilot AI, but could not find any good options, so will just wait until first jumbo comes out and see if that works.

Andy

Re: VALIDATION ERROR AFTER R82 UPGRADATION

laks_Sparrow — Fri, 10 Jan 2025 04:48:04 GMT

We have upgraded the Security gateway to R82 after that this issue came.

Re: VALIDATION ERROR AFTER R82 UPGRADATION

laks_Sparrow — Fri, 10 Jan 2025 05:00:24 GMT

Till we want to wait for the JHF, If the policy installation got failed or firewall goes down what can we do

Re: VALIDATION ERROR AFTER R82 UPGRADATION

_Val_ — Fri, 10 Jan 2025 10:49:19 GMT

I guess, roll back to the previous SW version

Re: VALIDATION ERROR AFTER R82 UPGRADATION

the_rock — Fri, 10 Jan 2025 12:42:26 GMT

I will keep testing in my lab to see if there is any way around it.

Andy

Re: VALIDATION ERROR AFTER R82 UPGRADATION

Tal_Paz-Fridman — Fri, 10 Jan 2025 12:49:42 GMT

What happens when you try to install policy? Do the validations prevent Publish?

Re: VALIDATION ERROR AFTER R82 UPGRADATION

Tal_Paz-Fridman — Sun, 12 Jan 2025 12:49:09 GMT

We're creating a new SK with script that will remove the validations.

Will update once I have the SK details.

Re: VALIDATION ERROR AFTER R82 UPGRADATION

Tal_Paz-Fridman — Wed, 12 Feb 2025 08:01:04 GMT

A new SK was created for the issue:

https://support.checkpoint.com/results/sk/sk183075

SmartConsole "Validations" panel shows "'statusDescription' can not include html tags" after an upgrade to R82

Re: VALIDATION ERROR AFTER R82 UPGRADATION

the_rock — Wed, 12 Feb 2025 12:03:05 GMT

Just saw that sk last week, though interestingly enough, my issue was solved after I installed jumbo 10.

Andy