https://community.checkpoint.com/t5/Firewall-and-Security-Management/Anti-Bot-Anti-Virus-update-failed-Update-failed-Contract/m-p/240423#M46635 <P>Hello CheckMates,</P><P>I'm having the following problem with this error: "Update failed. Error checking contract rights. The gateway cannot access the Internet ('<A href="https://updates.checkpoint.com/WebService/services/DownloadMetaDataService" target="_blank">https://updates.checkpoint.com/WebService/services/DownloadMetaDataService</A>'). Check connectivity and proxy settings".</P><P>&nbsp;</P><P>I have an R81.20 HFA TAKE 92 cluster and I have validated my internet connection, which has access to updates.checkpoint.com, however, the error persists.</P><P>&nbsp;</P><P>Could you help me? I have already opened a case with the TAC but have not made any progress in solving the problem.</P> Tue, 04 Feb 2025 22:42:02 GMT wrios12 2025-02-04T22:42:02Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Anti-Bot-Anti-Virus-update-failed-Update-failed-Contract/m-p/240423#M46635 <P>Hello CheckMates,</P><P>I'm having the following problem with this error: "Update failed. Error checking contract rights. The gateway cannot access the Internet ('<A href="https://updates.checkpoint.com/WebService/services/DownloadMetaDataService" target="_blank">https://updates.checkpoint.com/WebService/services/DownloadMetaDataService</A>'). Check connectivity and proxy settings".</P><P>&nbsp;</P><P>I have an R81.20 HFA TAKE 92 cluster and I have validated my internet connection, which has access to updates.checkpoint.com, however, the error persists.</P><P>&nbsp;</P><P>Could you help me? I have already opened a case with the TAC but have not made any progress in solving the problem.</P> Tue, 04 Feb 2025 22:42:02 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Anti-Bot-Anti-Virus-update-failed-Update-failed-Contract/m-p/240423#M46635 wrios12 2025-02-04T22:42:02Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Anti-Bot-Anti-Virus-update-failed-Update-failed-Contract/m-p/240447#M46637 <P>Please delete this duplicate ! You already posted <A href="https://community.checkpoint.com/t5/Security-Gateways/Anti-Bot-Anti-Virus-update-failed-Update-failed-Contract/m-p/240421#M46633" target="_blank">https://community.checkpoint.com/t5/Security-Gateways/Anti-Bot-Anti-Virus-update-failed-Update-failed-Contract/m-p/240421#M46633</A> with the same content...</P> Wed, 05 Feb 2025 09:48:49 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Anti-Bot-Anti-Virus-update-failed-Update-failed-Contract/m-p/240447#M46637 G_W_Albrecht 2025-02-05T09:48:49Z