topic Backup job appears to have hung in Firewall and Security Management

Backup job appears to have hung

Niall_Brady — Mon, 22 Oct 2018 18:01:29 GMT

hi all

I am currently preparing for an upgrade of a cluster of 4800 gateways for R75.47 to R80.10 and would like to take a backup of each gateway, but system will let me and are advising current back job is running which looking at the logs appears to be running from 2017!

can anyone advise how i can cancel these current jobs so i take fresh backups and also implement a proper schedule?

many thanks

Niall

Re: Backup job appears to have hung

Kaspars_Zibarts — Tue, 23 Oct 2018 07:25:59 GMT

Quick option - reboot standby, verify that scheduled backup now is not running, create new. Then fail over and do the same on the other box. That's if you don't want to investigate too much.

Else, look at ps aux output and search for running scheduled backup processes and kill them manually. Is it GAIA or SPLAT?

Re: Backup job appears to have hung

Niall_Brady — Tue, 23 Oct 2018 07:35:10 GMT

hi Kaspars, its GAIA

Re: Backup job appears to have hung

Kaspars_Zibarts — Tue, 23 Oct 2018 07:55:26 GMT

Just try ps aux | grep -i back

if you see any of below running, kill them

kill -9 <pid number>

Re: Backup job appears to have hung

Niall_Brady — Tue, 23 Oct 2018 08:37:37 GMT

not the same as your output but is related to backups (have removed IPs and credentials which were being displayed in plain text)

admin 5223 0.0 0.0 2420 1064 ? S 2017 0:00 sh -c cd /var/log/CPbackup/backups ; rm -f /tmp/ftp_bkp ; (echo open xx.xx.xx.xx ; echo user 'user' password; echo bin; echo cd / ;echo put backup_HOSTNAME.com_29_Jul_2017_23_00.tgz;) | ftp -n > /tmp/ftp_tmp 2>>/tmp/ftp_tmp; cat /tmp/ftp_tmp | wc | awk '{ if ( $3 != 0 ) { exit 1} else { exit

i killed it and have been able to run backup function without issue; many thanks for your help!

Re: Backup job appears to have hung

Kaspars_Zibarts — Tue, 23 Oct 2018 09:09:34 GMT

My pleasure! good luck with the upgrade