topic Re: Not able to find the serial no. in Firewall and Security Management

Not Able To Find the Serial Number

Aman_Choubey — Sun, 21 Jul 2019 03:24:58 GMT

Hi Every One.

I have a UTM-1 570 and i want to get the Serial no of the device.But i am not able to do that.

Please suggest the CLI command to get the serial no of the unit.

thanks in advance.

Re: Not able to find the serial no.

Vladimir — Mon, 15 Jul 2019 17:38:26 GMT

> show asset all

Re: Not able to find the serial no.

Aman_Choubey — Mon, 15 Jul 2019 18:07:16 GMT

I tried this and it's not showing the Serial no of the Unit.

Re: Not able to find the serial no.

Vladimir — Mon, 15 Jul 2019 18:11:01 GMT

Ok then, go to the "Expert" mode and execute:

dmiparse | grep ‘Serial Number’

Re: Not able to find the serial no.

Aman_Choubey — Mon, 15 Jul 2019 18:12:17 GMT

i also tried this,but no luck.
dmiparse |grep 'Serial Number'
Serial Number:
Serial Number:
Serial Number:
this is the output

Re: Not able to find the serial no.

Vladimir — Mon, 15 Jul 2019 18:23:40 GMT

how about running this from the "Expert" mode:

system_info System Information

Re: Not able to find the serial no.

Aman_Choubey — Mon, 15 Jul 2019 18:32:47 GMT

for this,the output is:-
UTM-1
Not supported for this system

Re: Not able to find the serial no.

Vladimir — Mon, 15 Jul 2019 18:45:18 GMT

Then in clish>

show asset hardware

Re: Not able to find the serial no.

Aman_Choubey — Mon, 15 Jul 2019 18:48:00 GMT

No, still no luck

Re: Not able to find the serial no.

Vladimir — Mon, 15 Jul 2019 18:49:42 GMT

What OS are you running on that UTM unit?

Re: Not able to find the serial no.

PhoneBoy — Mon, 15 Jul 2019 19:11:13 GMT

First of all, it would help if you had posted this in the correct space (should be Enterprise Appliances).
Given this is a UTM-1 570, it's highly likely this is running SPLAT, which I don't believe had a command to show the serial number.
Also, I recall some older appliances didn't have serial numbers burned into EEPROM or similar.

Re: Not able to find the serial no.

Aman_Choubey — Mon, 15 Jul 2019 19:17:21 GMT

thank you for the information.

Re: Not able to find the serial no.

Aman_Choubey — Mon, 15 Jul 2019 19:21:26 GMT

we are running on GAIA 77.10

Re: Not able to find the serial no.

Maarten_Sjouw — Mon, 15 Jul 2019 21:13:28 GMT

You could use 'cpstat os'
This should give version info and info about the hardware, including serial number.
If that fails lookup the mac address of the Mgmt interface and look this up in the usercenter, there the serial number should also be mentioned.

Re: Not able to find the serial no.

Aman_Choubey — Mon, 15 Jul 2019 21:17:34 GMT

i got only"SVN Foundation Build Number:"

Re: Not able to find the serial no.

Maarten_Sjouw — Mon, 15 Jul 2019 21:24:25 GMT

then again maybe pops up the question why would you need the serial number?
All equipment is registered by the Mgmt MAC address within Check Point, also the licenses.

Re: Not able to find the serial no.

Aman_Choubey — Mon, 15 Jul 2019 21:33:26 GMT

yaa! but we are collecting the details for asset management only.

Re: Not able to find the serial no.

G_W_Albrecht — Tue, 16 Jul 2019 10:21:50 GMT

UTM 570 went completely out of support on 1-Apr-2017 - so regarding asset management, all we could do is recycle them, but not look at the serial... But maybe you want to play the serial number in the lottery ? 😁