topic Re: R77.10 maintenance mode in Firewall and Security Management

R77.10 maintenance mode

Mazin_D — Fri, 12 Jul 2019 09:58:57 GMT

Hi,

after rebooting the primary in XL cluster , I got the below message:

*** please reboot in the maintenance mode to repair filesystem

when I rebooted the firewall , can't see "press any key to see boot menu " . I read it could be defaulted to 0 second.

is there is thing I can do ? any advice is highly appreciated .

Re: R77.10 maintenance mode

Nick_Doropoulos — Fri, 12 Jul 2019 15:33:58 GMT

Hi Mazin,

Try the following:

1) Log into the device and navigate to expert mode.

2) Edit the /boot/grub/menu.1st and change its timeout parameter from 0 to 4. Save the changes.

3) Reboot the machine.

4) Press a key on the "Press any key to see the boot menu" screen. This should open the Check Point Boot Menu.

5) Choose the "Start in maintenance mode".

6) Enter the Expert mode credentials.

7) Follow sk92442 to repair the filesystem.

I hope that helps.

Re: R77.10 maintenance mode

Mazin_D — Fri, 12 Jul 2019 15:38:07 GMT

thanks for your reply Nick, but how can I login to the device and the boot is stuck there ?

Re: R77.10 maintenance mode

HeikoAnkenbrand — Fri, 12 Jul 2019 17:03:34 GMT

Only FYI R77.10 is out of support. Therefore it is not possible to open a TAC ticket.

If it is still possible to log in please follow this link:

How to check the hard drive integrity in Gaia/SecurePlatform OS with the 'fsck' command.

If you can't login any more use this HDT:

Using the Check Point Appliance Hardware Diagnostic Tool

If the hard disk is still ok then install a backup or snapshot.

Re: R77.10 maintenance mode

_Val_ — Mon, 15 Jul 2019 07:07:20 GMT

Looks like HDD failure to me

Re: R77.10 maintenance mode

Mazin_D — Mon, 15 Jul 2019 09:33:42 GMT

unfortunately, I am not able to login as it keep presents me with the message to reboot in the maintenance mode to repair filesystem. the Hardware diagnostic tool is not supported in the IP Series appliances, ours is IP290.

Re: R77.10 maintenance mode

PhoneBoy — Mon, 15 Jul 2019 14:32:22 GMT

The fact this is an IP Appliance is an incredibly important detail that should have been mentioned upfront.
Is it running IPSO or Gaia?
A screenshot of exactly what you see would be helpful.

Re: R77.10 maintenance mode

Mazin_D — Mon, 15 Jul 2019 14:39:09 GMT

Hi,

Its running Gaia, below the screenshot :-

Re: R77.10 maintenance mode

GenDeebongz — Fri, 02 Jul 2021 13:17:28 GMT

Hi All

Was this ever resolved,

I have the exact same issue with my 80.10 gateway.

Re: R77.10 maintenance mode

Ks07 — Wed, 30 Aug 2023 03:53:30 GMT