topic Re: Getting "secureXL must be enabled - unknown state" error, while running cpsizeme in Firewall and Security Management

Getting "secureXL must be enabled - unknown state" error, while running cpsizeme

Shira — Wed, 18 Sep 2024 06:19:25 GMT

Hi,

Currently we have 9 location where 5600 cluster setup are in production.

When cpsizeme tool ran smoothly in 5 location, in 4 location i am getting the mentioned error.

Observation:

1. latest CPuse deployment agent is installed.

2. SecueXL is enabled, and 90% traffic passing through fast path.

3. R81.10 OS version, enough disk space and compute available

4. cpsizeme version 5.1(all location)

troubleshooting:

1. Manually disabled and enabled the secureXL, no luck.

2. Rebooted the device and tried, no luck.

POA yet to be performed:

1. Manually upgrading cpsizeme version to 5.8 and check.

2. Installing hotfix and check.

Looking for suggestions and inputs.

WR,

Shira

@PhoneBoy

Re: Getting "secureXL must be enabled - unknown state" error, while running cpsizeme

yecohen — Wed, 18 Sep 2024 09:42:10 GMT

Hi Shira, Please run this command:

And look if it is enabled or disabled

Re: Getting "secureXL must be enabled - unknown state" error, while running cpsizeme

Chris_Atkinson — Wed, 18 Sep 2024 11:40:14 GMT

Are any of the machines deployed as VSX or standby members of clusters or all just regular gateways?

Re: Getting "secureXL must be enabled - unknown state" error, while running cpsizeme

Lesley — Wed, 18 Sep 2024 12:10:20 GMT

can you share the cpsizeme output command that you use? what parameters? Does it get stuck before it starts or during the sizing process?

Re: Getting "secureXL must be enabled - unknown state" error, while running cpsizeme

Shira — Fri, 20 Sep 2024 11:45:27 GMT

Hi,

Thank you all for your inputs, upgrading cpsizeme to the latest version manually, resolved the issue.

we were getting an error "Final archives are missing in /var/log" while running cpsizeme -S command.

Once again thank you.

Re: Getting "secureXL must be enabled - unknown state" error, while running cpsizeme

yecohen — Sun, 22 Sep 2024 08:39:57 GMT

Hi, You tried to run an analysis about the last run of CPSizeMe, since it could not find a previous analysis, it exits.
try to run an analysis and after run cpsizeme -s