topic Re: Smartlog is not active in Firewall and Security Management

Smartlog is not active

Moudar — Mon, 17 Jun 2024 16:50:48 GMT

After installing take 65 on open server SMS R81.20, I get Smartlog is not active!

Re: Smartlog is not active

the_rock — Mon, 17 Jun 2024 17:27:08 GMT

Hey bro,

Usually cpstop; cpstart or reboot fixes that.

Andy

Re: Smartlog is not active

Lesley — Mon, 17 Jun 2024 19:03:18 GMT

I would start with:

reboot -> install database on relevant object and then

https://support.checkpoint.com/results/sk/sk129953

Re: Smartlog is not active

the_rock — Mon, 17 Jun 2024 19:24:03 GMT

There used to be good sk on how to fix this, but it was deleted...not sure why.

Andy

Re: Smartlog is not active

Moudar — Mon, 17 Jun 2024 20:34:42 GMT

reboot and install database did not help!

I checked the $SMARTLOGDIR/log/smartlog_server.elg

I found this:

[smartlog_server 12358 4127595008]@sacheck01[17 Jun 22:09:29] smartlog_server: Mon Jun 17 22:09:29 2024 [smartlog_server 12358 4127595008]@sacheck01[17 Jun 22:09:29] Can't read smartlog_settings.txt file. [smartlog_server 12358 4127595008]@sacheck01[17 Jun 22:09:29] BuildMongooseOptions: Start Listening on port:[127.0.0.1:17502] [smartlog_server 12358 4127595008]@sacheck01[17 Jun 22:09:29] Initial settings--------------------------------------------

Re: Smartlog is not active

the_rock — Mon, 17 Jun 2024 21:38:29 GMT

I attached that file from working server, so if you want to try it, please do so, BUT, PLEASE make sure to backup an existing one.

Andy

Re: Smartlog is not active

the_rock — Mon, 17 Jun 2024 23:02:55 GMT

@Moudar Glad it helped mate.

Andy