topic Double prompt after upgrading to R81.20 in Firewall and Security Management

Double prompt after upgrading to R81.20

Borut — Thu, 09 May 2024 12:17:36 GMT

Every gaia machine we have upgraded to R81.20 so far is having a weird prompt bug in gaia clish.

If I log-in locally with a tacacs account the prompt is duplicated, even though it's set up correctly

s-cpmng:TACP-0s-cpmng:TACP-0> show clienv prompt
%M>

it seems the prompt is OK if I log-in with a local account

s-cpmng> show clienv prompt
%M>

Any ideas how to fix that?

Version info: HOTFIX_R81_20_JUMBO_HF_MAIN Take: 41

Re: Double prompt after upgrading to R81.20

the_rock — Thu, 09 May 2024 12:58:32 GMT

Never experienced that in any version at all. Ran same command in R81.20 jumbo 54 and output is the same. Just curious...does it happen if you create new admin?

Andy

Re: Double prompt after upgrading to R81.20

PhoneBoy — Thu, 09 May 2024 14:47:54 GMT

I suspect a TAC case may be necessary here: https://help.checkpoint.com

Re: Double prompt after upgrading to R81.20

Bob_Zimmerman — Thu, 09 May 2024 15:36:34 GMT

I know TACACS can push CLI changes to clients. For example, I've seen it used to distribute a command aliasing 'rm' to 'rm -i' to force rm to prompt by default for every file it's about to remove. Maybe something like that is being used to set the prompt, and R81.20 appends its own prompt value to it?

Re: Double prompt after upgrading to R81.20

Borut — Wed, 15 May 2024 12:12:16 GMT

TAC said it should be fixed in JHA T54. Since it's not recommended yet we'll wait until it is and test it then. Will post the result here.

Re: Double prompt after upgrading to R81.20

the_rock — Wed, 15 May 2024 12:42:00 GMT

Just curious, was there any PRJ number associated with it? I only see 3 things related to it below, but none really exact to what you are asking.

Andy

https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/R81.20/Take_54.htm?tocpath=_____6

Re: Double prompt after upgrading to R81.20

Borut — Wed, 15 May 2024 13:01:47 GMT

This is what was referenced in the TAC case. The SK shows same symptoms even though it's about maestro.

PRJ-47762,
PRHF-29491

Scalable Platforms

Gaia Clish prompt does not appear after a TACACS user logs into a Maestro Security Group. Refer to sk181149.

Re: Double prompt after upgrading to R81.20

the_rock — Wed, 15 May 2024 13:05:10 GMT

Got it!

Re: Double prompt after upgrading to R81.20

Borut — Mon, 01 Jul 2024 10:59:36 GMT

I can confirm installing JHFA T65 has solved the bug.