Shortened Google Forms link end with connection reset when using APP ID or custom URLs

0x41cipher — Thu, 02 May 2024 21:03:06 GMT

I have been facing this issue where I have a firewall setup. Full google forms links work through the rules and configuration I have. But, whenever I try shortened Google forms link, I am shown an error in all the web browsers which says connection reset or in Firefox, it says Secure Communication Failed PR_CONNECT_RESET_ERROR. Screenshot of error in Firefox

I searched for solutions in many sites and could find solutions related to Xfinity security settings, however this issue is not ISP dependent. Whenever I allow full access through the firewall, the shortened link works but stops working whenever I use Google APP IDs given in Check Point (used all of them, yet no success) or URL filters specified in https://support.google.com/a/answer/2589954?hl=en.

I also tried whitelisting firebasehostingproxy.page.link, yet no progress.

The full long Google Forms links work with the following APP IDs: Gmail, Google accounts, Google Docs.

Tried with HTTPS inspection enabled and disabled as well, no luck.

This seems to be an issue with the shortened Google Forms URLs. Anyone found a fix for this? Any other URLs to whitelist for this to work.

Thanks in advance!

Re: Shortened Google Forms link end with connection reset when using APP ID or custom URLs

PhoneBoy — Thu, 02 May 2024 23:53:34 GMT

Version/JHF of gateway?
What shows in the logs when the connection is reset?
There should be a log entry.

You might also try the following while reproducing the issue: fw ctl zdebug + drop | grep 'x.x.x.x'

topic Re: Shortened Google Forms link end with connection reset when using APP ID or custom URLs in Firewall and Security Management

Shortened Google Forms link end with connection reset when using APP ID or custom URLs

Re: Shortened Google Forms link end with connection reset when using APP ID or custom URLs