https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210642#M39909 <P>In between Firewall and AD server, is there any security device in between?</P> Mon, 08 Apr 2024 07:29:28 GMT garrod 2024-04-08T07:29:28Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210640#M39908 <P>Hi Mates,</P><P><SPAN>Our Check Point R81.10 Security Gateway leverages Identity Awareness on a dedicated server. We've integrated the Gateway with Active Directory and implemented access roles. However, users assigned the "Internet access" role experience intermittent internet disconnects when we try to give access based on their IP address the internet connection works well. While the Identity Awareness server is fetching and sending user logs to the Gateway, I'd appreciate any insights into potential causes or troubleshooting commands to verify access role or Identity Awareness functionality during these disconnects.</SPAN></P><P><SPAN>Thanks,</SPAN></P> Mon, 08 Apr 2024 06:58:45 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210640#M39908 Ihenock1011 2024-04-08T06:58:45Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210642#M39909 <P>In between Firewall and AD server, is there any security device in between?</P> Mon, 08 Apr 2024 07:29:28 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210642#M39909 garrod 2024-04-08T07:29:28Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210662#M39914 <P>Attached the error message</P> Mon, 08 Apr 2024 10:59:49 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210662#M39914 Ihenock1011 2024-04-08T10:59:49Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210685#M39921 <P>You have IC installed on your ad server?</P> Mon, 08 Apr 2024 12:49:25 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210685#M39921 the_rock 2024-04-08T12:49:25Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210693#M39922 <P>There is a dedicated IDC server and Identity sources are AD Server.</P> Mon, 08 Apr 2024 13:09:47 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210693#M39922 Ihenock1011 2024-04-08T13:09:47Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210694#M39923 <P>Do you have proper query configured?</P> <P>Andy</P> Mon, 08 Apr 2024 13:13:52 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Access-Role-partially-not-working/m-p/210694#M39923 the_rock 2024-04-08T13:13:52Z