topic Re: VPN tunnel missing SmartView Monitor in Firewall and Security Management

VPN tunnel missing SmartView Monitor

User_80174 — Thu, 04 Jan 2024 10:41:35 GMT

Hi All,

I found something weird that number of IPSEC tunnels is not correctly display and there is few missing tunnels. When 1 of the tunnel goes down the missing tunnel shows in monitoring.

Please kindly advise.

Thanks

Re: VPN tunnel missing SmartView Monitor

PhoneBoy — Thu, 04 Jan 2024 14:01:10 GMT

What version/JHF?
How are you confirming the tunnels are active outside of SVM?

Re: VPN tunnel missing SmartView Monitor

the_rock — Thu, 04 Jan 2024 14:12:59 GMT

If you have monitoring enabled on that gateway/cluster, usually this is simply fixed by cpstop; cpstart from mgmt server or rebooting the mgmt. It does not cause any downtime, you can literally do it whenever.

Best,

Andy

Re: VPN tunnel missing SmartView Monitor

Tal_Paz-Fridman — Thu, 04 Jan 2024 14:35:20 GMT

BTW please note that R82 will introduce a completely new Tunnel Monitoring tool. Consider joining the EA Program:

Introducing the Advanced VPN Monitoring tool that shows information on each VPN Tunnel and tracks its health and performance.

https://community.checkpoint.com/t5/Product-Announcements/R82-EA-Program-Production/ba-p/198695

Re: VPN tunnel missing SmartView Monitor

the_rock — Thu, 04 Jan 2024 14:38:39 GMT

Sounds exciting @Tal_Paz-Fridman . Will it be separate monitoring tool or still part of smart console?

Best,

Andy