https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201227#M37873 <P>I have a brand new, out of the box 3000 gateway appliance. I am attempting to configure. I am able to connect to webgui/GaIa and get the login prompt. When I attempt to login with default admin credentials, I get a "permission denied" error.</P><P>I connected console and able to login to cli with default admin credentials.</P><P>I looked thru other community posts and have found no resolve. I have tried Edge and Chrome.</P><P>according to "show version all". Running Gaia R81.10. OS build 335. kernal 3.10.0-957.21.3cpx86_64. 64-bit edition.</P><P>&nbsp;</P><P>Any ideas would be greatly appreciated. this is my first attempt at initial configuration of any Checkpoint appliance. I called technical support and they offered no assistance. Rather they referred me to my salesman.</P> Wed, 20 Dec 2023 17:57:13 GMT mc_na23 2023-12-20T17:57:13Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201227#M37873 <P>I have a brand new, out of the box 3000 gateway appliance. I am attempting to configure. I am able to connect to webgui/GaIa and get the login prompt. When I attempt to login with default admin credentials, I get a "permission denied" error.</P><P>I connected console and able to login to cli with default admin credentials.</P><P>I looked thru other community posts and have found no resolve. I have tried Edge and Chrome.</P><P>according to "show version all". Running Gaia R81.10. OS build 335. kernal 3.10.0-957.21.3cpx86_64. 64-bit edition.</P><P>&nbsp;</P><P>Any ideas would be greatly appreciated. this is my first attempt at initial configuration of any Checkpoint appliance. I called technical support and they offered no assistance. Rather they referred me to my salesman.</P> Wed, 20 Dec 2023 17:57:13 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201227#M37873 mc_na23 2023-12-20T17:57:13Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201246#M37874 <P>Have you tried changing the admin password from the CLI (set user admin password) then logging in via the WebUI?</P> Wed, 20 Dec 2023 23:40:05 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201246#M37874 PhoneBoy 2023-12-20T23:40:05Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201250#M37875 <P>I did try that. Still get the same error when attempting to login via web-gui. Able to login to cli with new password via console.</P> Thu, 21 Dec 2023 02:39:11 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201250#M37875 mc_na23 2023-12-21T02:39:11Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201325#M37876 <P>I resolved the issue. It was not anything Checkpoint Gaia related. It was an issue with local pc and having an active VPN connection. Login auth request was being redirected back to browser thru the VPN connection, thus actively being blocked.&nbsp;</P><P>I discovered this by accident. The VPN had done an auto-disconnect. I was attempting to troubleshoot this later in the day. Once I was able to get the configuration wizard via web-gui,&nbsp; I started looking at what changed on the local pc. The only change was a disconnect of the VPN. Tested my assumptions and they proved correct.</P><P>&nbsp;</P> Thu, 21 Dec 2023 18:18:09 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201325#M37876 mc_na23 2023-12-21T18:18:09Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201326#M37877 <P>Glad you got it working.</P> <P>Andy</P> Thu, 21 Dec 2023 19:36:40 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/new-out-of-the-box-3000-series-gateway-Unable-to-login-to-webgui/m-p/201326#M37877 the_rock 2023-12-21T19:36:40Z