topic Re: Expected last supported version for 3800 appliance in Firewall and Security Management

Expected last supported version for 3800 appliance

PointOfChecking — Fri, 06 Oct 2023 09:05:52 GMT

HI,

Would anyone know if R81.20 would be the last supported upgradable version for 3800?

It was released in 2020.

I remember seeing a forum post / or KB stating that it would be the case, but I am no longer able to find it.

Any ideas?

Re: Expected last supported version for 3800 appliance

TJ_Aus — Fri, 06 Oct 2023 09:12:48 GMT

This page shows the 3800 as the upgrade path for the 3200 so I doubt it will stop at R81.20 https://www.checkpoint.com/support-services/support-life-cycle-policy/

Also, this page is a good reference: https://www.checkpoint.com/support-services/support-life-cycle-policy/#appliances-support

Re: Expected last supported version for 3800 appliance

PointOfChecking — Fri, 06 Oct 2023 09:21:04 GMT

Thanks, yes, I found those articles too.

There doesn't seem to be an EOL specified for them yet, but I did come across a forum post / or KB stating R81.20 will be the last one the 3800 supports.

Has anyone seen it too? I can't seem to find it anymore.

Re: Expected last supported version for 3800 appliance

Lesley — Fri, 06 Oct 2023 09:55:28 GMT

I don't see an issue. The appliance is not on the announcement list:

https://www.checkpoint.com/support-services/support-life-cycle-policy/

Also latest R81.20 can be installed:

https://support.checkpoint.com/results/sk/sk110052

If R81.20 is the last version cannot be stated now based on the information there is.

Also I cannot find a SK related to this question. And a forum post I would not always trust and refer to SK's first 😉

Re: Expected last supported version for 3800 appliance

G_W_Albrecht — Fri, 06 Oct 2023 10:08:04 GMT

Never saw that, but: Still there is no successor product available - could come in 2024; i expect that the end of engineering / end of support dates will be fixed afterwards. At least R82 should be able to run on them 8)

Re: Expected last supported version for 3800 appliance

PhoneBoy — Fri, 06 Oct 2023 13:44:56 GMT

It depends on a number of factors, with the primary one being when we announce End of Sale.
Outside of a specific technical issue, this is generally when the clock officially starts with respect to last supported version for a given appliance.
Which means it’s expected the 3800 will support R82 at least.
If you’re looking for a formal statement, reach out to your local Check Point SE.

Re: Expected last supported version for 3800 appliance

Timothy_Hall — Fri, 06 Oct 2023 15:05:43 GMT

Agreed that the 3800 will probably be supported beyond R81.20, but it is the only Check Point appliance I know of that possesses the minimum 8 cores required for Hyperflow/pipelining, yet is not supported for Hyperflow in R81.20 and probably any future releases either due to CPU limitations.

Re: Expected last supported version for 3800 appliance

G_W_Albrecht — Mon, 09 Oct 2023 07:55:21 GMT

There is https://www.checkpoint.com/support-services/support-life-cycle-policy/ stating:

The appliance and all software versions are fully supported until a successor product had become available
The latest version of the software that was installed on the appliance is fully supported until 1 one year after Successor Product Availability Date Announcement
Engineering Support: Maintenance releases/bug fixes are supplied until 3 three years after Successor Product Availability Date Announcement. These fixes may require a software upgrade by the customer
End of support: Software upgrades will be supplied until 5 five years after Successor Product Availability Date Announcement to handle support issues. New software releases may require the purchase of hardware upgrades by the customer