Identity Agent - MacOS still log out after sleep and display problem

existpierre — Thu, 28 Sep 2023 08:53:55 GMT

Hello

Identity Agent version - R81.006.0000

Im using Identity agent in out company and i have problem with app. Ever when i put macbook to sleep, after wakeup still requesting to login. I need this member (its ok onetime for day for example). Its possible?

Second problem - i have two monitors (one below other), every day when i turn on macbook (after long sleep), i must restart agent because cant login (cant use macos keystore). When i choose keystore in password field, dialog windows jump to bottom left corner of bottom monitor and its not possible open keystore manager to find my password.

Its possible to solve this two problems?

best regards

Peter

Re: Identity Agent - MacOS still log out after sleep and display problem

PhoneBoy — Thu, 28 Sep 2023 20:06:59 GMT

The second issue is likely a bug that will have to be addressed via the TAC: https://help.checkpoint.com
The first issue seems like expected behavior, but can also be confirmed via TAC.

topic Re: Identity Agent - MacOS still log out after sleep and display problem in Firewall and Security Management

Identity Agent - MacOS still log out after sleep and display problem

Re: Identity Agent - MacOS still log out after sleep and display problem