topic Re: Can't access Gaia portal after enabling application control and URL blade in Firewall and Security Management https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193274#M35907 <P>Please show a screenshot of the exact rules used here.<BR />Also, what do the logs say?</P> Thu, 21 Sep 2023 16:11:35 GMT PhoneBoy 2023-09-21T16:11:35Z Can't access Gaia portal after enabling application control and URL blade https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193242#M35900 <P>Hi Team,</P><P>&nbsp;</P><P>I have a new security gateway i.e. 3600 series and version is R81.20 take 26.</P><P>When I enable application control and Url blade I can't get Gaia portal of gateway IP address. But I can get ping.</P><P>I have only created firewall and stealth rules.</P><P>I have license.</P><P>Can anyone please suggest me why I can't get access on Gaia portal.</P> Thu, 21 Sep 2023 11:26:50 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193242#M35900 007_mjn 2023-09-21T11:26:50Z Re: Can't access Gaia portal after enabling application control and URL blade https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193274#M35907 <P>Please show a screenshot of the exact rules used here.<BR />Also, what do the logs say?</P> Thu, 21 Sep 2023 16:11:35 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193274#M35907 PhoneBoy 2023-09-21T16:11:35Z Re: Can't access Gaia portal after enabling application control and URL blade https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193276#M35908 <P>That, to me at least, does not sound logical at all. No blade if enabled would block Gaia portal What can happen sometimes is, say if you do major upgrade and fw is rebooted, it can load initial policy, whch will block gaia portal access IF its on custom port (meaning anything but 443)</P> <P>As Phoneboy said, please send a screenshot and what you see in the logs.</P> <P>Cheers,</P> <P>Andy</P> Thu, 21 Sep 2023 16:20:38 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193276#M35908 the_rock 2023-09-21T16:20:38Z Re: Can't access Gaia portal after enabling application control and URL blade https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193309#M35913 <P>As you can see in logs the https connection accepted but I can't get access after enabling application control blade and pushing policy to firewall.</P><P><a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/38213">@the_rock</a>&nbsp;You are right it load initial policy.</P> Fri, 22 Sep 2023 05:37:13 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193309#M35913 007_mjn 2023-09-22T05:37:13Z Re: Can't access Gaia portal after enabling application control and URL blade https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193338#M35918 <P>Thats why it fails if it loads initial policy. If you run fw unloadlocal and then install right policy, it will work 100%.</P> <P>Andy</P> Fri, 29 Sep 2023 10:09:38 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193338#M35918 the_rock 2023-09-29T10:09:38Z Re: Can't access Gaia portal after enabling application control and URL blade https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193871#M36039 <P>Thanks&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/38213">@the_rock</a>&nbsp;</P><P>It's working fine.</P> Fri, 29 Sep 2023 09:45:38 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193871#M36039 007_mjn 2023-09-29T09:45:38Z Re: Can't access Gaia portal after enabling application control and URL blade https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193877#M36040 <P>So all is good now?</P> <P>Andy</P> Fri, 29 Sep 2023 10:09:54 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Can-t-access-Gaia-portal-after-enabling-application-control-and/m-p/193877#M36040 the_rock 2023-09-29T10:09:54Z