HCP Dmesg analysis

MarcP — Mon, 26 Jun 2023 17:47:45 GMT

Hello all,

Wondering if anyone has any insight to the following. I am seeing the HCP scripts reporting errors found in the dmesg file. See below output from the script:

+------------------------------------------------------------------------------------------------------------------------------------+
| Performance/General/Dmesg analysis |
+------------------------------------------------------------------------------------------------------------------------------------+
| Result: INFO |
| |
| Description: Inspecting Dmesg output |
| |
| Summary: |
| +----------------------------------------------------------------------------------------------------------------------+ |
| | Important messages | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| | Date | Line | |
| +=====================+================================================================================================+ |
| | 2023-06-25 00:03:03 | <GW-NAME> xpand[20452]: admin localhost t +installer:check_for_updates_last_res Last check | |
| | | for update is running | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| | 2023-06-25 00:03:03 | <GW-NAME> xpand[20452]: admin localhost t +volatile:installer:update_in_progress 1 | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| | 2023-06-25 00:03:03 | <GW-NAME> xpand[20452]: admin localhost t +installer:update_status -1 | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| | 2023-06-25 00:03:03 | <GW-NAME> xpand[20452]: admin localhost t -installer:update_status_message | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| | 2023-06-25 00:03:03 | <GW-NAME> xpand[20452]: admin localhost t +installer:update_status_message Contacting the | |
| | | Download Center | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| | 2023-06-25 00:03:04 | <GW-NAME> xpand[20452]: admin localhost t +installer:update_status_message Received 211 | |
| | | results from the Download Center | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| | 2023-06-25 00:03:04 | <GW-NAME> xpand[20452]: admin localhost t +installer:update_status_message Validating | |
| | | candidates 0% | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| | 2023-06-25 00:03:04 | <GW-NAME> xpand[20452]: admin localhost t +installer:update_status_message Validating | |
| | | candidates 1% | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| | 2023-06-25 00:03:04 | <GW-NAME> xpand[20452]: admin localhost t +installer:update_status_message Validating | |
| | | candidates 2% | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| | 2023-06-25 00:03:04 | <GW-NAME> xpand[20452]: admin localhost t +installer:update_status_message Validating | |
| | | candidates 3% | |
| +---------------------+------------------------------------------------------------------------------------------------+ |
| |
| Finding: |
| Detected dmesg entries, from the last 1 hour/s, which require further inspection |
| |
| Suggested solutions: |
| - Search for the specific error in existing SKs (and follow the suggested comments/solutions) |
| |
+------------------------------------------------------------------------------------------------------------------------------------+

I have looked at the /var/log/dmesg file and cannot see these messages, however I do see these in /var/log/messages.

Trying to determine if this is indeed something to be concerned with or maybe a glitch with the HCP scripts.

This particular example is from a gateway R81 with jumbo take 82 installed. I have seen this with different versions though.

Any ideas?

Thanks!

Re: HCP Dmesg analysis

PhoneBoy — Mon, 26 Jun 2023 19:02:18 GMT

Possibly a bug in hcp, might be worth a TAC case so we can investigate: https://help.checkpoint.com

topic HCP Dmesg analysis in Firewall and Security Management

HCP Dmesg analysis

Re: HCP Dmesg analysis