topic Hardware diagnostic - Gateway 23000 in Firewall and Security Management

Hardware diagnostic - Gateway 23000

FabioLima1 — Mon, 29 May 2023 17:13:16 GMT

Hello people,
Could you tell me the sk to do the hardware diagnosis in a gateway 23000. Is it possible to do this diag remotely?

Thanck You.

Re: Hardware diagnostic - Gateway 23000

PhoneBoy — Tue, 30 May 2023 18:18:18 GMT

I'd start with HCP: https://support.checkpoint.com/results/sk/sk171436

Re: Hardware diagnostic - Gateway 23000

Chris_Atkinson — Wed, 31 May 2023 07:41:10 GMT

The following additional resources should be helpful here depending on your objectives:

sk97251: Using the Check Point Appliance Hardware Diagnostic Tool

sk121447: How to perform an automated health check of a Gaia based system

Re: Hardware diagnostic - Gateway 23000

G_W_Albrecht — Wed, 31 May 2023 07:58:41 GMT

You can use the Diagnostic Tool from the LCD panel or connect to the Console port with a Terminal emulation program. So you will need remote access to a unit connected to the console port that as an own internet connection (not over gateway).

Re: Hardware diagnostic - Gateway 23000

FabioLima1 — Wed, 31 May 2023 15:24:57 GMT

Thank You.