topic Re: Problem with certificates CP in Firewall and Security Management

Problem with certificates CP

Railx — Fri, 19 May 2023 07:39:39 GMT

Good afternoon,

When Identity Collector accesses the checkpoint cluster, an error "Untrusted Certificate" appears in the logs.
If we look at the cluster object in Identity Collector, there is no error with the certificate.
Please advise how to eliminate this error in the logs.

We are using Gaia R81.10.

Re: Problem with certificates CP

G_W_Albrecht — Fri, 19 May 2023 08:23:52 GMT

sk180576: Identity Collector does not trust wildcard certificate from Security Gateway

sk180644: Identity Collector fails to connect to Security Gateway - certificate duration longer than 13 months

Re: Problem with certificates CP

the_rock — Fri, 19 May 2023 13:25:40 GMT

SKs Guenther gave you are definitely good starting point. I have couple of questions...when did you notice this initially and were there any changes done that could have caused it?

Can you trey restart IDC process on the machine its on and then test again or even better, just restart the PC itself?

Cheers,

Andy

Alternatively, you can run pdp idc status to verify what it shows.

Hope that helps.

Re: Problem with certificates CP

Railx — Mon, 22 May 2023 07:36:05 GMT

Good afternoon, unfortunately, these skins did not help us. The problem still persists.

Re: Problem with certificates CP

Railx — Mon, 22 May 2023 07:38:47 GMT

We noticed this problem recently, but I believe this error has always been there. No changes were made.

I would like to point out that there are no other problems. We are only seeing this error.