topic Re: The time is not synchronized with the NTP in Firewall and Security Management

The time is not synchronized with the NTP

Itzel_Gtz26 — Sun, 02 Apr 2023 09:35:17 GMT

Hello,

Currently I have my devices configured with an internal NTP, today at dawn the time should not be changed, since in Mexico City there is no time change, however the time was changed.
Am I missing something to configure? to take the information sent by the NTP?

Additionally, from GAIA all my devices have +1 hr, but in the logs that are observed in the administration console, they have the correct time.

Any idea why this is happening?

Re: The time is not synchronized with the NTP

Chris_Atkinson — Sun, 02 Apr 2023 11:03:52 GMT

Does each GAiA system report that it is sync'd with NTP?

Are DST and timezone attributes configured correctly at the GAiA level for each?

Re: The time is not synchronized with the NTP

Itzel_Gtz26 — Sun, 02 Apr 2023 15:43:21 GMT

Answering your questions, if all the devices are synchronized correctly,

How can you see the attributes of daylight saving time?

The time zone is also set ok

Re: The time is not synchronized with the NTP

Chris_Atkinson — Mon, 03 Apr 2023 02:21:21 GMT

On GAiA embedded there is the following option but is not relevant here: "set ntp auto-adjust-daylight-saving {on | off}"

Note the available timezone options for Mexico are:

set timezone America / Mexico_City
- or -
set timezone Mexico /
BajaNorte BajaSur General

Re: The time is not synchronized with the NTP

PhoneBoy — Mon, 03 Apr 2023 22:41:23 GMT

System time (whether or not NTP is involved) is always maintained in GMT.
Local system configuration decides what timezone the time is displayed in.
Which means: if the system didn't account for a daylight saving time-related change, it's probably set to the wrong timezone.
On the off chance we don't have a timezone for your area or the rules are incorrect, recommend opening a TAC case.

Re: The time is not synchronized with the NTP

the_rock — Mon, 03 Apr 2023 23:44:08 GMT

Maybe go through below sk and see if everything matches.

Andy

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92602&partition=Advanced&product=Quantum