https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173648#M31581 <P>Use reset from Management with <STRONG><CODE>cprid_util</CODE></STRONG>:</P> <P><A href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk106490" target="_blank">https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk106490</A></P> Mon, 06 Mar 2023 09:06:30 GMT G_W_Albrecht 2023-03-06T09:06:30Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160639#M28349 <P>Dear all, I lost my password to access GAIA on my Checkpoint firewall 4600 R77 . Can anyone show me how to recover this password? Many thanks</P> Fri, 28 Oct 2022 02:23:29 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160639#M28349 trunglam 2022-10-28T02:23:29Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160660#M28360 <P>Do you have ANY other admin accounts working on this appliance? If yes, just logging with any of them and set a new password for your own account.<BR /><BR />If you do not have any other accounts working, look into&nbsp;<SPAN>sk92663</SPAN></P> Fri, 28 Oct 2022 10:14:34 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160660#M28360 _Val_ 2022-10-28T10:14:34Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160664#M28361 <P>Please note both your hardware model &amp; software version are no longer supported.</P> <P>You should consider upgrading when possible.</P> Fri, 28 Oct 2022 10:48:32 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160664#M28361 Chris_Atkinson 2022-10-28T10:48:32Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160733#M28379 <P>Do you have access to the manager and is SIC established to the GW?&nbsp; I ask this question because I faced the exact same problem ie.</P> <P>Unable to login to the GW as admin password was not known.&nbsp; Please confirm you have this scenario, if so will try and dig out what I did.</P> <P>If this is the case you can also reset the admin user via the Checkpoint Manager in the CLI, which is alternative method to Val's suggestion of SK92663.</P> <P>&nbsp;</P> Sat, 29 Oct 2022 16:00:23 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160733#M28379 genisis__ 2022-10-29T16:00:23Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160777#M28380 <P>I can login the smart console</P> Mon, 31 Oct 2022 07:13:36 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160777#M28380 trunglam 2022-10-31T07:13:36Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160783#M28381 <P>i can access to smart console, the SIC was also established to the GW</P> Mon, 31 Oct 2022 08:15:01 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160783#M28381 trunglam 2022-10-31T08:15:01Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160819#M28384 <P>Check SK106490 "How to remotely reset Admin / Expert password on the Security Gateway or Secondary Management Servers from a Security Management Server"</P> <P><A href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk106490&amp;partition=Advanced&amp;product=CloudGuard" target="_blank">https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk106490&amp;partition=Advanced&amp;product=CloudGuard</A></P> <P>&nbsp;</P> Mon, 31 Oct 2022 12:22:27 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/160819#M28384 genisis__ 2022-10-31T12:22:27Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173624#M31576 <P>is there any help? Appreciate!</P> Mon, 06 Mar 2023 02:27:43 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173624#M31576 trunglam 2023-03-06T02:27:43Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173625#M31577 <P>You were provided two options above have you tried either of them?</P> <P><A href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk69690" target="_blank" rel="noopener">https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk69690</A></P> <P><A href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk106490" target="_blank">https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk106490</A></P> Mon, 06 Mar 2023 03:05:52 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173625#M31577 Chris_Atkinson 2023-03-06T03:05:52Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173626#M31578 <P>Second what&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/3630">@Chris_Atkinson</a>&nbsp;told you. Also, refer to below link and what Phoneboy advised:</P> <P><A href="https://community.checkpoint.com/t5/General-Topics/Reset-admin-password-for-R77-30-Management-server-on-Hyper-V/m-p/170882#M28500" target="_blank">https://community.checkpoint.com/t5/General-Topics/Reset-admin-password-for-R77-30-Management-server-on-Hyper-V/m-p/170882#M28500</A></P> <P>Btw, R77 has been unsupported for few years now, so your options are very limited.</P> <P>Andy</P> Mon, 06 Mar 2023 03:22:31 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173626#M31578 the_rock 2023-03-06T03:22:31Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173627#M31579 <P>Also, below link will give you best options:</P> <P><A href="https://community.checkpoint.com/t5/Cloud-Network-Security/Recover-lost-admin-password/m-p/170315#M3641" target="_blank">https://community.checkpoint.com/t5/Cloud-Network-Security/Recover-lost-admin-password/m-p/170315#M3641</A></P> Mon, 06 Mar 2023 03:27:07 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173627#M31579 the_rock 2023-03-06T03:27:07Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173629#M31580 <P><STRONG>I tried to create Emergendisk but when i&nbsp; log in to expert mode , it said that "log in incorrect"</STRONG></P> Mon, 06 Mar 2023 04:28:21 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173629#M31580 trunglam 2023-03-06T04:28:21Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173648#M31581 <P>Use reset from Management with <STRONG><CODE>cprid_util</CODE></STRONG>:</P> <P><A href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk106490" target="_blank">https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk106490</A></P> Mon, 06 Mar 2023 09:06:30 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173648#M31581 G_W_Albrecht 2023-03-06T09:06:30Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173651#M31583 <P>If SIC is established, then absolutely <STRONG>cprid_util</STRONG> is the way to go.&nbsp;&nbsp;</P> Mon, 06 Mar 2023 09:17:23 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173651#M31583 genisis__ 2023-03-06T09:17:23Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173652#M31584 <P>You need a GAIA installation (e.g. in LAB) with known expert password to create an emergendisk !</P> Mon, 06 Mar 2023 09:25:18 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Lost-password-accessing-to-GAIA-Checkpoint-4600-R77/m-p/173652#M31584 G_W_Albrecht 2023-03-06T09:25:18Z