topic Latency measurement in Firewall and Security Management https://community.checkpoint.com/t5/Firewall-and-Security-Management/Latency-measurement/m-p/6995#M313 <HTML><HEAD></HEAD><BODY><P>Customer has a R77.30 (VSX) environment. There are complaints about Office365 being slower when working in the office (compared to working at home). They have roughly 1.5 to 2 k users.</P><P>A packet capture can provide insight but ..... that would rather overwelming to work through.</P><P></P><P>Anyone have a smarter suggestion to find the cause of the higher latency?</P></BODY></HTML> Tue, 03 Oct 2017 13:45:00 GMT Hugo_vd_Kooij 2017-10-03T13:45:00Z Latency measurement https://community.checkpoint.com/t5/Firewall-and-Security-Management/Latency-measurement/m-p/6995#M313 <HTML><HEAD></HEAD><BODY><P>Customer has a R77.30 (VSX) environment. There are complaints about Office365 being slower when working in the office (compared to working at home). They have roughly 1.5 to 2 k users.</P><P>A packet capture can provide insight but ..... that would rather overwelming to work through.</P><P></P><P>Anyone have a smarter suggestion to find the cause of the higher latency?</P></BODY></HTML> Tue, 03 Oct 2017 13:45:00 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Latency-measurement/m-p/6995#M313 Hugo_vd_Kooij 2017-10-03T13:45:00Z Re: Latency measurement https://community.checkpoint.com/t5/Firewall-and-Security-Management/Latency-measurement/m-p/6996#M314 <HTML><HEAD></HEAD><BODY><P>Most of the standard performance troubleshooting techniques still apply even with VSX.</P><P>tcpdump is not usually the first choice for this.</P><P>I'd be looking at physical interfaces (are there any drops, etc), is CoreXL/SecureXL optimized appropriately, etc.&nbsp;</P></BODY></HTML> Fri, 06 Oct 2017 21:51:51 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Latency-measurement/m-p/6996#M314 PhoneBoy 2017-10-06T21:51:51Z Re: Latency measurement https://community.checkpoint.com/t5/Firewall-and-Security-Management/Latency-measurement/m-p/6997#M315 <HTML><HEAD></HEAD><BODY><P>Need a lot more information here:</P><P></P><P>1) Is Office 365 access constantly slow or only during certain periods?</P><P></P><P>2) Is HTTPS Inspection of Office 365 traffic enabled?</P><P></P><P>3) How much Internet bandwidth do you have and what is the utilization level?</P><P></P><P>4) Are other sites slow or just Office 365?</P><P></P><P>5) When Office 365 is slow, launch a continuous 1300 byte ping to the Internet from the same workstation accessing Office 365, is there any high or wildly varying latency (jitter) or flat-out packet loss?</P><P></P><P>--<BR /> My book "Max Power: Check Point Firewall Performance Optimization" <BR /> now available via <A href="http://maxpowerfirewalls.com" target="_blank">http://maxpowerfirewalls.com</A>.</P></BODY></HTML> Sat, 07 Oct 2017 13:04:32 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Latency-measurement/m-p/6997#M315 Timothy_Hall 2017-10-07T13:04:32Z