topic Re: Turn off UserCheck email in Firewall and Security Management

Turn off UserCheck email

Amodi — Fri, 03 Feb 2023 11:23:14 GMT

Hi,

We upgraded from 80.30 to 81.10, and after the upgrade the users are getting "Page Blocked" emails every time they access a webpage which falls into a category under Application Control which has the action Drop -> Blocked Message.

Before the upgrade the user was redirected to UserCheck page, but no emails where sent.

Please help me find a way to disable the UserCheck emails from Application Control (we have Identity Awareness activated).

Many thanks!

Re: Turn off UserCheck email

Chris_Atkinson — Fri, 03 Feb 2023 11:26:16 GMT

Did you already review sk117166?

Re: Turn off UserCheck email

Amodi — Fri, 03 Feb 2023 11:29:43 GMT

Not shure about this sk, because I can't find any reference for it.

By chance can you provide a link for it?

Re: Turn off UserCheck email

Chris_Atkinson — Fri, 03 Feb 2023 11:31:48 GMT

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk117166

Re: Turn off UserCheck email

Amodi — Fri, 03 Feb 2023 12:43:58 GMT

That was the problem!

So easy when you get the right info!

For some unkown reason, sk117166 do not show up in my search results.

Thank you!