topic Re: Smart Console under Gateway and Server, Management Object and cluster object missing in Firewall and Security Management

Smart Console under Gateway and Server, Management Object and cluster object missing

m_bilal — Tue, 03 Jan 2023 10:47:49 GMT

Hi Team,

we are running with R80.40 T139 , We have identified our "/" partition filled due to automated backup.

also, CPM already stopped. so we have clear backup files and started services, all services started normally.

after that once login to the management console under Gateway and server Management object and cluster object not found. cannot install the policies also. but when we open Management & Cluster using the Object pane, we are able to see the object.

Kindly assist to resolve this issue.

Thank you,

Re: Smart Console under Gateway and Server, Management Object and cluster object missing

G_W_Albrecht — Tue, 03 Jan 2023 13:28:07 GMT

Contact TAC or try revert to the last backup / snapshot.

Re: Smart Console under Gateway and Server, Management Object and cluster object missing

PhoneBoy — Tue, 03 Jan 2023 13:55:09 GMT

That sounds like database corruption and would recommend getting the TAC involved.

Re: Smart Console under Gateway and Server, Management Object and cluster object missing

m_bilal — Tue, 03 Jan 2023 15:45:03 GMT

Hi, Thanks a lot. We have put Migrate export and re-import the same backup. its resolved. thanks a lot for your valuable advice.

🤗

Re: Smart Console under Gateway and Server, Management Object and cluster object missing

m_bilal — Tue, 03 Jan 2023 15:47:28 GMT

Thanks a lot for the advice. you are correct seems like corruption.

Issue resolved after migrate import.

Best Regards,

Duminda.

Re: Smart Console under Gateway and Server, Management Object and cluster object missing

G_W_Albrecht — Tue, 03 Jan 2023 21:05:39 GMT

Glad you had a good backup ! Keep on...