topic Re: Snapshot Management Issue in Firewall and Security Management

Snapshot Management Issue

Scheer — Mon, 26 Dec 2022 13:52:26 GMT

Hi,

After creating new SNAP shot via tha Gaia portal, that process state not growing and found out more process ids. Seek your comments to resolve this.

Re: Snapshot Management Issue

PhoneBoy — Mon, 26 Dec 2022 14:49:39 GMT

On what appliance/version/JHF level?
Do you have enough free space to take a snapshot of the root filesystem that is not allocated to any partition?

Re: Snapshot Management Issue

Scheer — Mon, 26 Dec 2022 14:56:54 GMT

Please find attached snap shots.

Re: Snapshot Management Issue

the_rock — Tue, 27 Dec 2022 03:45:15 GMT

I had seen this problem before and fw had to be rebooted to solve the issue.

Re: Snapshot Management Issue

Scheer — Tue, 27 Dec 2022 03:53:25 GMT

I identified the process using top -c and killed the process using kill -9 PID. Then snapshot creating stopped (Also was removed from the Gaia).

But, we will not be able to create another snapshot without rebooting the fw.

Re: Snapshot Management Issue

Blason_R — Tue, 27 Dec 2022 03:59:50 GMT

This is right a reboot should resolve the issue. Also you must think upgrading it since you are running on R80.30 and its already declared as EOL.

Re: Snapshot Management Issue

the_rock — Tue, 27 Dec 2022 04:02:21 GMT

I was actually surprised when I saw this issue in the lab couple of months back, really did not expect it.

Re: Snapshot Management Issue

Blason_R — Tue, 27 Dec 2022 04:05:19 GMT

Well I guess checkpoint uses a command called dump in the background to take a snapshot of filesystem. I used this so many time on my ubuntu server but again being on R80.30 there might be a few bugs or even system utilization and many more factors.

Re: Snapshot Management Issue

PhoneBoy — Tue, 27 Dec 2022 15:32:43 GMT

Have you reviewed the following SK, which speaks directly to this issue? https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk116679&partition=Advanced&product=Quantum