topic Re: I have a question about Cluster XL error messages in Firewall and Security Management

I have a question about Cluster XL error messages

ChoiYunSoo — Mon, 19 Dec 2022 08:36:05 GMT

Hi, I have a question about Cluster XL error messages

An issue occurred in which the customer's firewall did not receive ccp packets normally

It was identified as a switch problem and normalized after changing the switch port.

But i have a question here

The message from the customer's firewall is 'CLUS-120207-2: LPRB PNOTE: local probing has started on interface eth1'

Can you tell me what the '-2' in 'CLUS-120207-2' represents here?

What I'm suspecting is 'local, remote', 'member1, member2'

I checked the cluster error message in 'sk125152', but unfortunately it doesn't show what I'm curious about.

If you know anything about the above, please let us know.

Thanks

G_W_Albrecht — Mon, 19 Dec 2022 08:45:09 GMT

ChoiYunSoo — Tue, 20 Dec 2022 01:21:14 GMT

thank you for the reply

This issue is a case where troubleshooting has been completed.

What I want to know is what is '-2' in 'CLUS-12xxxx-2'

PhoneBoy — Wed, 21 Dec 2022 01:46:43 GMT

I recommend a TAC case here.

ChoiYunSoo — Wed, 21 Dec 2022 01:49:23 GMT

I think it would be better to proceed with the case according to your advice.

Thank you for your reply.

the_rock — Wed, 21 Dec 2022 03:38:16 GMT

I had TAC case about that exact message while ago and thats what they told me it means, -2 for backup member and -1 would be current active.