topic Re: CPUse Deployment agent in Firewall and Security Management

CPUse Deployment agent

Akintunde — Wed, 14 Dec 2022 09:26:01 GMT

Mates My name is Akintunde Oloyede i am new on this platform and to checkpoint appliance. i am trying to carve a niche for myself in Network security with focus on the use of checkponit appliances. I have been working on a Lab for days but am stuck with downloading deployment agent. Each time i tried the error message attached is what i get, kindly advise on what to do.

Re: CPUse Deployment agent

_Val_ — Wed, 14 Dec 2022 09:57:20 GMT

You need a valid software subscription attached to your account to download any binaries and software packages.

However, if your newly installed appliance/VM has access to the Internet, with 14 days plug-and-play evaluation license you should be able to download a new CPUSE agent directly on the machine from WebUI.

Re: CPUse Deployment agent

Chris_Atkinson — Wed, 14 Dec 2022 10:03:15 GMT

Welcome!

Downloads are only available for those users attached to an account with a valid support contract.

Please speak to the admin or representative of your accounts to have your user profile associated.

Re: CPUse Deployment agent

the_rock — Wed, 14 Dec 2022 10:08:25 GMT

First of all, welcome! Second, guys are 100% correct, you need valid contract. Wihtout it, you wont even be able to download eval license from the support site. @_Val_ is right, when you install any CP appliance, it comes with 14 days trial and that entitles you to any blade use, as well as CPUSE agent download.

Re: CPUse Deployment agent

Akintunde — Thu, 15 Dec 2022 08:31:36 GMT

Thanks Chris i appreciate your prompt response, forgive my error. Please help profile my account to enable me run this lab for 14days. How do i get my user profile associated please this is not clear. Thank you for your understanding.

Re: CPUse Deployment agent

PhoneBoy — Thu, 15 Dec 2022 15:15:33 GMT

When you go to Upgrades (CPUSE) > Status and Actions in the Gaia WebUI, it should automatically upgrade the deployment agent if you’re not on the most recent version.
If you don’t have a support agreement, which would allow you to download directly from SupportCenter, this screen is the only place you can download updates from on a trial license.