topic Re: CPUSE download JHF package fail in Firewall and Security Management

CPUSE download JHF package fail

User-CP — Fri, 09 Dec 2022 02:40:55 GMT

I try to download JHF R81.10 take 79 but it still can't download completely

Re: CPUSE download JHF package fail

PhoneBoy — Fri, 09 Dec 2022 14:47:43 GMT

It says right there in your screenshot: you don’t have enough disk space.
Further, if you don’t have enough unallocated disk space to take a snapshot of the root filesystem, installing said JHF will also fail.

Re: CPUSE download JHF package fail

the_rock — Sat, 10 Dec 2022 02:25:36 GMT

You can do this. As phoneboy said, it tells you right in the screenshot you attached. Run find /var/log/CPda/repository -size +200000000c and see what you get. This will search for files bigger than 200 MBs in that directory, but you can always search for smaller file size as well. Whatever is safe to delete, remove those files and you will be good to go.

Hope that helps.

Andy

Re: CPUSE download JHF package fail

Chris_Atkinson — Sat, 10 Dec 2022 06:07:21 GMT

What does the following command in expert mode tell you about how much space is free on the system?

df -h

Also make sure the system has the latest Deployment Agent for CPUSE (2255).

Refer: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92449&t=1670652244893#Latest%20build%20of%20CPUSE%20and%20What's%20New

Re: CPUSE download JHF package fail

G_W_Albrecht — Sat, 10 Dec 2022 11:53:42 GMT

I would uninstall and delete all older Jumbos first.

Re: CPUSE download JHF package fail

the_rock — Sat, 10 Dec 2022 12:58:36 GMT

Great advices too from @Chris_Atkinson and @G_W_Albrecht . One important note though...whatever you do, do NOT delete anything from /opt/CPda directory, because if you do and files related to older jumbos are gone, you will never be able to install jumbo 79. I had customer do that before in R80.40, but their saving grace was that I had a lab with exact same jumbo they deleted, so it was easy to fix. Its totally safe to delete from /var/log/CPda/repository.

Hope Radius auth issue is fixed in take 79.

Re: CPUSE download JHF package fail

G_W_Albrecht — Sat, 10 Dec 2022 16:10:14 GMT

Never delete anything from both CPda directories - only use GAiA WebGUI or CLI CPUSE to remove old packages!

Re: CPUSE download JHF package fail

the_rock — Sat, 10 Dec 2022 16:08:41 GMT

Its definitely safe to remove jumbo tgz from var/log/CPda/repository once installed, I done it many times.

Re: CPUSE download JHF package fail

G_W_Albrecht — Sun, 11 Dec 2022 10:06:39 GMT

But it is not best practice and why should that be necessary - you can always use GAiA WebGUI or CLI CPUSE to remove old, uninstalled packages ! Remember, in bash you delete it from CPUSE without CPUSE knowing this. No good idea...

Re: CPUSE download JHF package fail

the_rock — Sun, 11 Dec 2022 12:56:48 GMT

I find it works either way 🙂

Re: CPUSE download JHF package fail

User-CP — Mon, 12 Dec 2022 01:56:22 GMT

Hello PhoneBoy

Now I can solve this issue by delete the old log in /var/log/

and upgrade JHF successfully thank for your help

Regard,

sopanha

Re: CPUSE download JHF package fail

User-CP — Mon, 12 Dec 2022 01:59:34 GMT

hi G_W_Albrecht

I did delete the old log and the disk decreased from 100% to 50% it's so mazing work

regard,

sopanha

Re: CPUSE download JHF package fail

G_W_Albrecht — Mon, 12 Dec 2022 08:49:01 GMT

I know it may work both way if you know how - but i prefer the supported and recommended way 8)