topic Re: Appliance TE250X is not up again after reboot ( upgrade) in Firewall and Security Management

Appliance TE250X is not up again after reboot ( upgrade)

Adity12 — Sat, 19 Nov 2022 07:55:00 GMT

Hi All,

I planned for upgrading sandblast TE250X from R80.30 take 200 to R81.10 via CPUSE.

for process installation on webUI seems normal but after the process reboot, it's seems stuck and I can still ping the sanblast.

but if I open smartconsole and web UI, status sandblast still not connected.

it is normal? since sandblast have some VM, I think that's make sandblast will have extra time for reboot.

If my explanation is not clear, please let me know.

Thanks Regards

Dio Aditya Pradana

Re: Appliance TE250X is not up again after reboot ( upgrade)

Chris_Atkinson — Sat, 19 Nov 2022 11:09:03 GMT

What activities did you attempt after, did you already try installing policy post upgrade?

Re: Appliance TE250X is not up again after reboot ( upgrade)

Adity12 — Sat, 19 Nov 2022 11:07:46 GMT

Hi @Chris_Atkinson

I am sorry this problem has been resolved by reboot that sandblast from switch.

Before that i want install policy for changing object version but seemsly management still see sandblast version still R80.30 and if i want test SIC status on sandblast it's not working.

But everything is back to normal after reboot appliance and check again on webUI and smartconsole.