topic Re: heckpoint backup command getting error in Firewall and Security Management https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159318#M27870 <P><SPAN>We have changed sell of new user id in clish mode, then try to set complex password, but it is giving below error massage.</SPAN></P><P>&nbsp;</P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image002.png" style="width: 631px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/18101i06EAB2B8ADB3E0D6/image-size/large?v=v2&amp;px=999" role="button" title="image002.png" alt="image002.png" /></span></SPAN></P> Wed, 12 Oct 2022 07:18:05 GMT Prime 2022-10-12T07:18:05Z heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159116#M27818 <P><SPAN>We are unable to take the checkpoint firewall backup from CLI getting error.</SPAN></P><P><SPAN>R80.10</SPAN></P><P>&nbsp;</P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Error FW.PNG" style="width: 543px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/18077i7EED469397CBDAF0/image-size/large?v=v2&amp;px=999" role="button" title="Error FW.PNG" alt="Error FW.PNG" /></span></SPAN></P> Mon, 10 Oct 2022 07:23:41 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159116#M27818 Prime 2022-10-10T07:23:41Z Re: heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159117#M27819 <P>Try the same command in CLISH instead.</P> Mon, 10 Oct 2022 07:43:05 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159117#M27819 Chris_Atkinson 2022-10-10T07:43:05Z Re: heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159141#M27825 <P>You can’t use clish commands at an expert prompt.<BR />Type “clish” to get into clish first.</P> Mon, 10 Oct 2022 13:13:31 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159141#M27825 PhoneBoy 2022-10-10T13:13:31Z Re: heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159222#M27846 <P><SPAN>&nbsp;post changes in CLI mode we are able to take backup but unable to access firewall via WinScp.</SPAN></P> Tue, 11 Oct 2022 08:13:24 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159222#M27846 Prime 2022-10-11T08:13:24Z Re: heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159223#M27847 <P>Did you simply switch into CLISH or did you change the users default shell?</P> <P>For WinSCP access the default shell needs to be /bin/bash so some prefer a dedicated user for this access method.</P> Tue, 11 Oct 2022 08:27:55 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159223#M27847 Chris_Atkinson 2022-10-11T08:27:55Z Re: heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159229#M27849 <P><SPAN>we have created new user in bash mode, but unable to set password and getting error as bad password.</SPAN></P> Tue, 11 Oct 2022 09:50:53 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159229#M27849 Prime 2022-10-11T09:50:53Z Re: heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159270#M27860 <P>How precisely are you setting the password?<BR />You can't do it from expert mode, it must be done via clish.</P> <P>In any case, I hope you are taking a backup so you can upgrade to a supported release (R80.40 and above).</P> Tue, 11 Oct 2022 18:00:15 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159270#M27860 PhoneBoy 2022-10-11T18:00:15Z Re: heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159318#M27870 <P><SPAN>We have changed sell of new user id in clish mode, then try to set complex password, but it is giving below error massage.</SPAN></P><P>&nbsp;</P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image002.png" style="width: 631px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/18101i06EAB2B8ADB3E0D6/image-size/large?v=v2&amp;px=999" role="button" title="image002.png" alt="image002.png" /></span></SPAN></P> Wed, 12 Oct 2022 07:18:05 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159318#M27870 Prime 2022-10-12T07:18:05Z Re: heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159319#M27871 <P>Are you setting the password via CLISH ?</P> <P>(The screenshot though truncated appears to indicate an Expert shell)</P> Wed, 12 Oct 2022 08:42:18 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159319#M27871 Chris_Atkinson 2022-10-12T08:42:18Z Re: heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159325#M27873 <P>yes</P> Wed, 12 Oct 2022 08:31:31 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159325#M27873 Prime 2022-10-12T08:31:31Z Re: heckpoint backup command getting error https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159384#M27895 <P>Your truncated screenshot clearly indicates you've tried to change the password using the standard Linux command passwd.<BR />That is not a clish command and is not a supported way to change a user's password.<BR />The correct clish command is: set user myuser password<BR />Or you can do it in the Gaia portal.</P> Wed, 12 Oct 2022 16:24:41 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/heckpoint-backup-command-getting-error/m-p/159384#M27895 PhoneBoy 2022-10-12T16:24:41Z