https://community.checkpoint.com/t5/Firewall-and-Security-Management/Problem-with-Backup-uploading-to-FTP-server/m-p/159227#M27848 <DIV><P><BR />We had a problem with the backup upload to the FTP server hanging up. The backup was saving to the server, but the Gaia Portal was showing the backup process.<BR />We used the following commands from sk118752 to solve the problem:</P><P>[Expert@GW1:0]# rm /tmp/.lock.backup_restore<BR />[Expert@GW1:0]# rm /var/CPsnapshot/tmp/cpbackup_util_*.lock<BR />[Expert@GW1:0]# rm /var/CPsnapshot/tmp/backup_util.lock<BR />[Expert@GW1:0]# rm /var/CPbackup/backups/.last_backup_status<BR />[Expert@GW1:0]# rm /var/log/CPbackup/backups/.last_backup_status</P><P>BUT, when deleting the blocking files, a window appears with the completion of the task, which specifies a different protocol (TFTP instead of FTP) and the old address of the destination server.<BR />We used to upload to TFTP, but that's irrelevant now.</P><P>By entering the command<BR />[Expert@HostName]#ps aux | grep -i back<BR />we don't see anything.</P><P>The problem repeats every time.</P><P>Please tell me how to solve this problem.</P><P>Does some configuration file of the scheduler seem to have some information about an old, uncompleted task?<BR />If so, please tell me, where is the information on failed tasks kept?<BR />Or where can I find a configuration file with the BackUp Scheduler tasks?</P></DIV><DIV>&nbsp;</DIV> Tue, 11 Oct 2022 09:10:46 GMT Oliver_222 2022-10-11T09:10:46Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Problem-with-Backup-uploading-to-FTP-server/m-p/159227#M27848 <DIV><P><BR />We had a problem with the backup upload to the FTP server hanging up. The backup was saving to the server, but the Gaia Portal was showing the backup process.<BR />We used the following commands from sk118752 to solve the problem:</P><P>[Expert@GW1:0]# rm /tmp/.lock.backup_restore<BR />[Expert@GW1:0]# rm /var/CPsnapshot/tmp/cpbackup_util_*.lock<BR />[Expert@GW1:0]# rm /var/CPsnapshot/tmp/backup_util.lock<BR />[Expert@GW1:0]# rm /var/CPbackup/backups/.last_backup_status<BR />[Expert@GW1:0]# rm /var/log/CPbackup/backups/.last_backup_status</P><P>BUT, when deleting the blocking files, a window appears with the completion of the task, which specifies a different protocol (TFTP instead of FTP) and the old address of the destination server.<BR />We used to upload to TFTP, but that's irrelevant now.</P><P>By entering the command<BR />[Expert@HostName]#ps aux | grep -i back<BR />we don't see anything.</P><P>The problem repeats every time.</P><P>Please tell me how to solve this problem.</P><P>Does some configuration file of the scheduler seem to have some information about an old, uncompleted task?<BR />If so, please tell me, where is the information on failed tasks kept?<BR />Or where can I find a configuration file with the BackUp Scheduler tasks?</P></DIV><DIV>&nbsp;</DIV> Tue, 11 Oct 2022 09:10:46 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Problem-with-Backup-uploading-to-FTP-server/m-p/159227#M27848 Oliver_222 2022-10-11T09:10:46Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Problem-with-Backup-uploading-to-FTP-server/m-p/159230#M27850 <P>Better contact TAC to get this resolved asap !&nbsp;<SPAN>sk91400:&nbsp;Look for errors in <CODE>/var/log/messages</CODE> file.</SPAN></P> Tue, 11 Oct 2022 10:18:03 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Problem-with-Backup-uploading-to-FTP-server/m-p/159230#M27850 G_W_Albrecht 2022-10-11T10:18:03Z