topic Re: fw_full process high CPU usage standy member in Firewall and Security Management

fw_full process high CPU usage standy member

Amodi — Fri, 02 Jul 2021 09:26:40 GMT

Hi, we have a HA cluster of two R80.30 using take: HOTFIX_R80_30_JUMBO_HF_MAIN Take: 236

After switching the current active member into standby, it's $FWDIR/log/fwd.elg is flooded with the following lines:

CCplogUtils::CreateStringDefLog error
CCplogBoCommClientCommon::SendStringDefinition : error: fail to create string def log
CCplogBoCommClientCommon::SendBinObj : error: fail to send string definition

and the fw_full process is topping the CPU.

After a restart or cpstop/cpstart the flooding message will stop, and so will the CPU usage.

Does anybody had seen this happening, and eventually has a solution beside the restart?

Thanks,

--Sanyi

Re: fw_full process high CPU usage standy member

PhoneBoy — Sat, 03 Jul 2021 04:15:12 GMT

Best to engage with the TAC to assist in troubleshooting this.

Re: fw_full process high CPU usage standy member

Amodi — Mon, 05 Jul 2021 11:32:26 GMT

Thanks PhoneBoy, I'll take your suggestion, and engage with the TAC.

--Sanyi

Re: fw_full process high CPU usage standy member

Henrik_Noerr1 — Tue, 06 Jul 2021 07:41:59 GMT

We see this as well - could you please share the findings from TAC? r80.30 take 215

Regards

Henrik

Re: fw_full process high CPU usage standy member

Amodi — Thu, 08 Jul 2021 11:52:28 GMT

Unfortunatelly I had no time to engage with TAC, but plan to make some, in order to clear this issue.

If I have any update, I will post it here.

fw_full process high CPU usage standy member

Lukas_Sosnovec — Wed, 06 Oct 2021 08:20:20 GMT

Hi,

I have the same problem on gaia embeded R80.20.30 - Build 285
I am working with TAC on it but no results yet...

Did you make any progress?

Re: fw_full process high CPU usage standy member

PhoneBoy — Wed, 06 Oct 2021 16:04:28 GMT

I presume the issues for this are different in Embedded Gaia.
Please create a post in the Quantum Spark section with the relevant details.

Re: fw_full process high CPU usage standy member

Amodi — Thu, 07 Oct 2021 05:39:36 GMT

No updates, and hope that this issue does not exist in R80.40, as I plan to update our systems.

Re: fw_full process high CPU usage standy member

Amodi — Wed, 27 Oct 2021 07:22:57 GMT

Just updated the gateways to: Check_Point_R80_30_JUMBO_HF_Bundle_T237_sk153152_Security_Gateway_and_Standalone_2_6_18_FULL.tgz

and I didn't see the high CPU usage on the standby member anymore.

Re: fw_full process high CPU usage standy member

pankajjain1 — Thu, 06 Oct 2022 04:25:22 GMT

Hi All,

I have a same problem in r80.40 FWD CPU process is showing high and in top command I am seeing the fw_full process is taking 100% CPU which is related to fwd process.

Gaia r80.40

Take_156