topic Re: rba feature is not available in Firewall and Security Management

rba feature is not available

Amitclass101 — Sun, 02 Oct 2022 08:26:01 GMT

Hi ,

I'm facing one issue on my production firewall 4000 , when i click on the role in user management section it is not loading anything and in the developer tool it is giving

https://10.242.69.235/_e8a5020ec16f473bafc3c8ff173e7b73/cgi-bin/rbaroles.tcl?_dc=1664695213750
[HTTP/1.1 500 Internal Server Error 318ms]

same thing if I run a command in the clish related to rba it is showing CLINFR0699 Invalid command.

and when i checked the features-plateform.xml and feature-trigger.xml file it is not having rba section.

I follow this sk125192 id but it didn't resolve the issue .

can someone please help me on this

Re: rba feature is not available

Chris_Atkinson — Sun, 02 Oct 2022 11:09:47 GMT

Can you please confirm the software version and Jumbo take used?

Note the 4000 series recently reached their end of support milestone.

Re: rba feature is not available

Amitclass101 — Sun, 02 Oct 2022 11:57:36 GMT

This is Check Point CPinfo Build 914000190 for GAIA
[FW1]
HOTFIX_R77_30
HOTFIX_R77_30_JUMBO_HF Take: 351

FW1 build number:
This is Check Point's software version R77.30 - Build 165
kernel: R77.30 - Build 165

[SecurePlatform]
HOTFIX_GAIA_GEYSER_HF_BASE_013
HOTFIX_R77_30_JUMBO_HF Take: 351

[PPACK]
HOTFIX_R77_30
HOTFIX_R77_30_JUMBO_HF Take: 351

[CVPN]
HOTFIX_R77_30
HOTFIX_R77_30_JUMBO_HF Take: 351

[CPUpdates]
BUNDLE_R77_30_JUMBO_HF Take: 351

[CPinfo]
No hotfixes..

[DIAG]
HOTFIX_R77_30

[Expert@MAIBFW1-2:0]#

Re: rba feature is not available

Chris_Atkinson — Sun, 02 Oct 2022 14:36:20 GMT

R77.30 is End of support since 2019, please consider upgrading.

https://www.checkpoint.com/support-services/support-life-cycle-policy/

Re: rba feature is not available

PhoneBoy — Sun, 02 Oct 2022 15:05:11 GMT

R77.30 has been End of Support for a few years now.
Your existing hardware should be able to run R80.40, which is still supported and offers numerous improvements, enhancements, and bug fixes.