https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-Time-has-exceeded-when-adding-a-gateway/m-p/156958#M27191 <P>What version of Identity Collector?<BR />What version of the Security Gateway?<BR />When you say "nothing on tcpdump or zdebug" what precisely did you see?</P> <P><a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/8232">@Royi_Priov</a>&nbsp;</P> Sat, 10 Sep 2022 02:29:01 GMT PhoneBoy 2022-09-10T02:29:01Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-Time-has-exceeded-when-adding-a-gateway/m-p/156755#M27052 <P>- already followed&nbsp;<SPAN>sk113021</SPAN></P><P>- client (IDC) to gateway telnet 443 and ping are OK</P><P>- no drops on the firewall</P><P>- no logs on windows firewall</P><P>- nothing on tcpdump nor zdebug</P><P>- identity source are correctly reachable</P><P>- already tried to uninstall and reinstall</P><P>- same configuration on a similar client is working fine (same subnet)</P> Wed, 07 Sep 2022 14:39:28 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-Time-has-exceeded-when-adding-a-gateway/m-p/156755#M27052 CSPIT_Security 2022-09-07T14:39:28Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-Time-has-exceeded-when-adding-a-gateway/m-p/156958#M27191 <P>What version of Identity Collector?<BR />What version of the Security Gateway?<BR />When you say "nothing on tcpdump or zdebug" what precisely did you see?</P> <P><a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/8232">@Royi_Priov</a>&nbsp;</P> Sat, 10 Sep 2022 02:29:01 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-Time-has-exceeded-when-adding-a-gateway/m-p/156958#M27191 PhoneBoy 2022-09-10T02:29:01Z