topic Re: Internal system error in HTTPS Inspection (Error Code: 2) in Firewall and Security Management

Internal system error in HTTPS Inspection (Error Code: 2)

eyalicoheN — Mon, 19 Jul 2021 09:54:54 GMT

Hallo

after I upgrade from 80.20 to 80.40, the HTTPS Inspection not working

I get error :

Internal system error in HTTPS Inspection (Error Code: 2)

please your help

Re: Internal system error in HTTPS Inspection (Error Code: 2)

_Val_ — Wed, 21 Jul 2021 10:28:00 GMT

With R80.40, SNI enforcement is in place. Make sure your GW has working DNS and can reach out to Internet. Check sk161533 and other SKs referenced in it for more details.

Re: Internal system error in HTTPS Inspection (Error Code: 2)

Phil_Harmonic — Wed, 21 Jul 2021 12:50:02 GMT

If the sk161533 and 166532 don't work, consider installing ongoing take 119 (addressed by PRJ-19856,
PMTR-61029), although I've always been led to believe that ongoing takes should only be installed unless advised by TAC to address a specific feature.

Hope that helps.

Re: Internal system error in HTTPS Inspection (Error Code: 2)

Ruan_Kotze — Thu, 10 Feb 2022 07:21:04 GMT

Reviving this thread because I had the exact same issue today.

In my case the fix was simple - there was another firewall in front of the Check Points and that firewall was dropping traffic from the external interface of the Check Point. As soon as we granted that access the Error 2 cleared up.