topic Re: ServiceNow discovery for VSX using SNMP in Firewall and Security Management

ServiceNow discovery for VSX using SNMP

net-harry — Thu, 17 Feb 2022 20:50:11 GMT

Hi,

We have an issue to properly discover virtual systems from ServiceNow using SNMP.

ServiceNow Discovery can successfully query the vs, but cannot correctly identify the virtual firewall since the sysName returned is the name of the VSX host for any virtual system queried.

Please note that we are using the following commands to allow SNMP access to each virtual system:

set snmp mode vs
set snmp vs-direct-access on

I understand that the issue is most likely on the ServiceNow side, but it would be great to know if any of you have successfully been able to discover virtual systems using ServiceNow Discovery.

Thanks for your help!

Harry

Re: ServiceNow discovery for VSX using SNMP

Chris_Atkinson — Fri, 18 Feb 2022 06:25:03 GMT

I'm not currently in a position to test but if you query the OID .1.3.6.1.4.1.2620.1.16.22.1.1.3 (vsxStatusVsName) what do you see?

Re: ServiceNow discovery for VSX using SNMP

net-harry — Fri, 18 Feb 2022 07:56:28 GMT

I get the following response:

SNMPv2-SMI::enterprises.2620.1.16.22.1.1.3 = No Such Instance currently exists at this OID

Please note that we are using R80.20.

Re: ServiceNow discovery for VSX using SNMP

net-harry — Fri, 18 Feb 2022 08:01:15 GMT

Please note that the following OID seems to give the name of the virtual system:

SNMPv2-SMI::enterprises.2620.1.6.21.1.0