Webserver for browser based authentication do not start on VSX

Bjorn_Jonsson1 — Tue, 18 Aug 2020 16:05:13 GMT

Hi,

Any one experience problems with browser based authentication on VSX (R80.40 - Build 082)?

We are trying to use browser based authentication for som IA-rules. But when we configure it the web portal does not start.

I have done this many times before with out problems on normal gateways (non-VSX).

When debug is turned on for mpdaemon it looks like it tries to start the portal but fails, debug log below.

I have reached out to support partner to open a case but they have not yet responded so I thought maybe the community could have some tips 🙂

--- mpdaemon debug ---

[18 Aug 17:05:07][MPD] [CVPN_ERROR] Multiportal::Daemon::restartTimer: portal nac died, restarting

[18 Aug 17:05:07][PORTAL] [CVPN_INFO] Multiportal::Portal::start: Enter

[18 Aug 17:05:07][PORTAL] [CVPN_INFO] Multiportal::Portal::killApache: Trying to kill Apache, portal nac, pid 32576

[18 Aug 17:05:07][PORTAL] [CVPN_INFO] Multiportal::Portal::killApache: Will NOT kill Apache, portal nac, pid 32576

[18 Aug 17:05:07][PORTAL] [CVPN_INFO] Multiportal::Portal::killApache: port 59935 removed from multiportal_real_ports table (IPv4)

[18 Aug 17:05:07][PORTAL] [CVPN_INFO] Multiportal::Portal::killApache: port 59935 removed from multiportal_real_ports table (IPv6)

[18 Aug 17:05:07][SERIALIZE] [CVPN_INFO] getEncoder: Using fwobj-based storage coder

[18 Aug 17:05:07] HashResizeMode_verify_trigger_ratio: Illegal trigger value (1) should be 2..8

[18 Aug 17:05:07][STORAGE] [CVPN_INFO] CpLogin::FwobjStorageCoder::encodeToStorage: (Portal

:m_apachePid (int

:value (-1)

)

:m_isRunning (int

:value (1)

)

:m_startPending (int

:value (1)

)

:m_internalPort (int

:value (59935)

)

:m_clearInternalPort (int

:value (-1)

)

:ModeSerializable_ModeValue (int

:value (3)

)

[18 Aug 17:05:07][PORTS] [CVPN_INFO] AllocatePorts: Allocating ports for portal with key 8885

[18 Aug 17:05:07][PORTS] [CVPN_INFO] RegisterPorts: Running for IPv4

[18 Aug 17:05:07][PORTS] [CVPN_INFO] RegisterPorts: Failed to remove port 59935 from multiportal_real_ports table

[18 Aug 17:05:07][PORTS] [CVPN_INFO] RegisterPorts: Succeed to write port 60099 to multiportal_real_ports table

[18 Aug 17:05:07][PORTS] [CVPN_INFO] RegisterPorts: Allocated ports for portal with key 8885 : 60099, -1

[18 Aug 17:05:07][PORTS] [CVPN_INFO] RegisterPorts: Running for IPv6

[18 Aug 17:05:07][PORTS] [CVPN_INFO] RegisterPorts: Failed to remove port 59935 from multiportal_real_ports table

[18 Aug 17:05:07][PORTS] [CVPN_INFO] RegisterPorts: Succeed to write port 60099 to multiportal_real_ports table

[18 Aug 17:05:07][PORTS] [CVPN_INFO] RegisterPorts: Allocated ports for portal with key 8885 : 60099, -1

[18 Aug 17:05:07][PORTAL] [CVPN_INFO] Multiportal::Portal::allocatePorts: Portal nac, configured ports m_internalPort=60099 m_clearInternalPort=-1 onlyRegister=0

[18 Aug 17:05:07][PORTAL] [CVPN_INFO] Multiportal::Portal::writeApacheConfig: Portal nac: wrote apache config

[18 Aug 17:05:07][PORTAL] [CVPN_INFO] Multiportal::Portal::generateEnvironment: Enter

[18 Aug 17:05:07][PORTAL] [CVPN_INFO] Multiportal::Portal::startApache: Starting Apache

[18 Aug 17:05:07][SERIALIZE] [CVPN_INFO] getEncoder: Using fwobj-based storage coder

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Forked, going to exec, my pid 32594

[18 Aug 17:05:07] HashResizeMode_verify_trigger_ratio: Illegal trigger value (1) should be 2..8

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Number of arguments is 6

[18 Aug 17:05:07][FORK] [CVPN_INFO] createProcess: Argument 0 is '-DFOREGROUND'

[18 Aug 17:05:07][FORK] [CVPN_INFO] createProcess: Argument 1 is '-k'

[18 Aug 17:05:07][FORK] [CVPN_INFO] createProcess: Argument 2 is 'start'

[18 Aug 17:05:07][FORK] [CVPN_INFO] createProcess: Argument 3 is '-f'

[18 Aug 17:05:07][FORK] [CVPN_INFO] createProcess: Argument 4 is '/opt/CPshrd-R80.40/CTX/CTX00001/conf/multiportal/httpd-conf/nac/httpd.conf'

[18 Aug 17:05:07][FORK] [CVPN_INFO] createProcess: Argument 5 is '-DPORTAL_NAME_nac'

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Number of envvars is 6

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Envvar 0 is 'MULTIPORTAL_HOSTNAME=194.14.186.10'

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Envvar 1 is 'MULTIPORTAL_PATH_PREFIX=/connect/'

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Envvar 2 is 'MULTIPORTAL_PATH_PREFIX_NOSLASH=/connect'

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Envvar 3 is 'MULTIPORTAL_IS_ENCRYPTED=1'

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Envvar 4 is 'MULTIPORTAL_PRIORITY=2'

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Envvar 5 is 'MULTIPORTAL_EXTERNAL_PORT=443'

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Envvar 6 is 'MULTIPORTAL_INTERNAL_PORT=60099'

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Envvar 7 is 'MULTIPORTAL_CLEAR_INTERNAL_PORT=-1'

[18 Aug 17:05:07][PROCESS] [CVPN_INFO] createProcess: Attempting to run /opt/CPshrd-R80.40/web/Apache/bin/httpd

[18 Aug 17:05:07][STORAGE] [CVPN_INFO] CpLogin::FwobjStorageCoder::encodeToStorage: (Portal

:m_apachePid (int

:value (32594)

)

:m_isRunning (int

:value (1)

)

:m_startPending (int

:value (1)

)

:m_internalPort (int

:value (60099)

)

:m_clearInternalPort (int

:value (-1)

)

:ModeSerializable_ModeValue (int

:value (3)

)

[18 Aug 17:05:07][MPD] [CVPN_INFO] Multiportal::Daemon::restartTimer: started portal nac

[18 Aug 17:05:10][MPD] [CVPN_ERROR] Multiportal::Daemon::restartTimer: portal nac died, restarting

[18 Aug 17:05:10][PORTAL] [CVPN_INFO] Multiportal::Portal::start: Enter

[18 Aug 17:05:10][PORTAL] [CVPN_INFO] Multiportal::Portal::killApache: Trying to kill Apache, portal nac, pid 32594

[18 Aug 17:05:10][PORTAL] [CVPN_INFO] Multiportal::Portal::killApache: Will NOT kill Apache, portal nac, pid 32594

[18 Aug 17:05:10][PORTAL] [CVPN_INFO] Multiportal::Portal::killApache: port 60099 removed from multiportal_real_ports table (IPv4)

[18 Aug 17:05:10][PORTAL] [CVPN_INFO] Multiportal::Portal::killApache: port 60099 removed from multiportal_real_ports table (IPv6)

[18 Aug 17:05:10][SERIALIZE] [CVPN_INFO] getEncoder: Using fwobj-based storage coder

[18 Aug 17:05:10] HashResizeMode_verify_trigger_ratio: Illegal trigger value (1) should be 2..8

[18 Aug 17:05:10][STORAGE] [CVPN_INFO] CpLogin::FwobjStorageCoder::encodeToStorage: (Portal

:m_apachePid (int

:value (-1)

)

:m_isRunning (int

:value (1)

)

:m_startPending (int

:value (1)

)

:m_internalPort (int

:value (60099)

)

:m_clearInternalPort (int

:value (-1)

)

:ModeSerializable_ModeValue (int

:value (3)

)

[18 Aug 17:05:10][PORTS] [CVPN_INFO] AllocatePorts: Allocating ports for portal with key 8885

[18 Aug 17:05:10][PORTS] [CVPN_INFO] RegisterPorts: Running for IPv4

[18 Aug 17:05:10][PORTS] [CVPN_INFO] RegisterPorts: Failed to remove port 60099 from multiportal_real_ports table

[18 Aug 17:05:10][PORTS] [CVPN_INFO] RegisterPorts: Succeed to write port 57663 to multiportal_real_ports table

[18 Aug 17:05:10][PORTS] [CVPN_INFO] RegisterPorts: Allocated ports for portal with key 8885 : 57663, -1

[18 Aug 17:05:10][PORTS] [CVPN_INFO] RegisterPorts: Running for IPv6

[18 Aug 17:05:10][PORTS] [CVPN_INFO] RegisterPorts: Failed to remove port 60099 from multiportal_real_ports table

[18 Aug 17:05:10][PORTS] [CVPN_INFO] RegisterPorts: Succeed to write port 57663 to multiportal_real_ports table

[18 Aug 17:05:10][PORTS] [CVPN_INFO] RegisterPorts: Allocated ports for portal with key 8885 : 57663, -1

[18 Aug 17:05:10][PORTAL] [CVPN_INFO] Multiportal::Portal::allocatePorts: Portal nac, configured ports m_internalPort=57663 m_clearInternalPort=-1 onlyRegister=0

[18 Aug 17:05:10][PORTAL] [CVPN_INFO] Multiportal::Portal::writeApacheConfig: Portal nac: wrote apache config

[18 Aug 17:05:10][PORTAL] [CVPN_INFO] Multiportal::Portal::generateEnvironment: Enter

[18 Aug 17:05:10][PORTAL] [CVPN_INFO] Multiportal::Portal::startApache: Starting Apache

[18 Aug 17:05:10][SERIALIZE] [CVPN_INFO] getEncoder: Using fwobj-based storage coder

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Forked, going to exec, my pid 32735

[18 Aug 17:05:10] HashResizeMode_verify_trigger_ratio: Illegal trigger value (1) should be 2..8

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Number of arguments is 6

[18 Aug 17:05:10][FORK] [CVPN_INFO] createProcess: Argument 0 is '-DFOREGROUND'

[18 Aug 17:05:10][FORK] [CVPN_INFO] createProcess: Argument 1 is '-k'

[18 Aug 17:05:10][FORK] [CVPN_INFO] createProcess: Argument 2 is 'start'

[18 Aug 17:05:10][FORK] [CVPN_INFO] createProcess: Argument 3 is '-f'

[18 Aug 17:05:10][FORK] [CVPN_INFO] createProcess: Argument 4 is '/opt/CPshrd-R80.40/CTX/CTX00001/conf/multiportal/httpd-conf/nac/httpd.conf'

[18 Aug 17:05:10][FORK] [CVPN_INFO] createProcess: Argument 5 is '-DPORTAL_NAME_nac'

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Number of envvars is 6

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Envvar 0 is 'MULTIPORTAL_HOSTNAME=194.14.186.10'

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Envvar 1 is 'MULTIPORTAL_PATH_PREFIX=/connect/'

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Envvar 2 is 'MULTIPORTAL_PATH_PREFIX_NOSLASH=/connect'

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Envvar 3 is 'MULTIPORTAL_IS_ENCRYPTED=1'

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Envvar 4 is 'MULTIPORTAL_PRIORITY=2'

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Envvar 5 is 'MULTIPORTAL_EXTERNAL_PORT=443'

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Envvar 6 is 'MULTIPORTAL_INTERNAL_PORT=57663'

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Envvar 7 is 'MULTIPORTAL_CLEAR_INTERNAL_PORT=-1'

[18 Aug 17:05:10][PROCESS] [CVPN_INFO] createProcess: Attempting to run /opt/CPshrd-R80.40/web/Apache/bin/httpd

[18 Aug 17:05:10][STORAGE] [CVPN_INFO] CpLogin::FwobjStorageCoder::encodeToStorage: (Portal

:m_apachePid (int

:value (32735)

)

:m_isRunning (int

:value (1)

)

:m_startPending (int

:value (1)

)

:m_internalPort (int

:value (57663)

)

:m_clearInternalPort (int

:value (-1)

)

:ModeSerializable_ModeValue (int

:value (3)

)

[18 Aug 17:05:10][MPD] [CVPN_INFO] Multiportal::Daemon::restartTimer: started portal nac

[18 Aug 17:05:13][MPD] [CVPN_ERROR] Multiportal::Daemon::restartTimer: portal nac died, restarting

Re: Webserver for browser based authentication do not start on VSX

PhoneBoy — Thu, 20 Aug 2020 22:16:44 GMT

Recommend a TAC case.

Re: Webserver for browser based authentication do not start on VSX

CheckPointerXL — Wed, 20 Jul 2022 10:24:40 GMT

hello, did you fix the issue?

same problem here

Re: Webserver for browser based authentication do not start on VSX

KFR — Fri, 18 Nov 2022 10:25:56 GMT

Hi,
I have same issue.
portal "-DPORTAL_NAME_nac" do not start, also running VSX R80.40 (T180).
did you find a solution?

Re: Webserver for browser based authentication do not start on VSX

_Val_ — Fri, 18 Nov 2022 11:23:07 GMT

Please look into sk164913 and see if it helps

topic Re: Webserver for browser based authentication do not start on VSX in Firewall and Security Management

Webserver for browser based authentication do not start on VSX

Re: Webserver for browser based authentication do not start on VSX

Re: Webserver for browser based authentication do not start on VSX

Re: Webserver for browser based authentication do not start on VSX

Re: Webserver for browser based authentication do not start on VSX