topic Re: H.323 Calls Blurry via Endpoints MCU behind Checkpoint Firewall R80.40 in Firewall and Security Management

H.323 Calls Blurry via Endpoints MCU behind Checkpoint Firewall R80.40

abhinavmalasi88 — Fri, 08 Apr 2022 13:55:22 GMT

Dear Community,

I am Having Polycom RMX 2000 and DMA 7000 behind Checkpoint R80.40 but having issues while in a video call video is Blurred out and Calls are getting Disconnected Intermittently.

Endpoints Polycom realpresence group 500 series are also getting disconnected during H.323 Call & calling through Cisco Webex. via IP.

Please state Steps to follow to disable Deep Packet Inspection , H.323 ALG Disabling , Application Inspection for VoIP.

Re: H.323 Calls Blurry via Endpoints MCU behind Checkpoint Firewall R80.40

PhoneBoy — Fri, 08 Apr 2022 16:55:13 GMT

What precise rules are you using to enable the communication in the first place?
Because if you're not using SIP or H.323 services, then I don't believe there will be any deep inspection.

Re: H.323 Calls Blurry via Endpoints MCU behind Checkpoint Firewall R80.40

the_rock — Fri, 08 Apr 2022 16:59:55 GMT

https://community.checkpoint.com/t5/Security-Gateways/How-to-disable-SIP-ALG-inspection-in-a-specific-rule-in/td-p/25249