https://community.checkpoint.com/t5/Firewall-and-Security-Management/Error-installed-hotfix-are-missing-from-this-package/m-p/145704#M23003 <P>Looks like registry says that special hotfixes are installed that can not be replaced ! Look at "Installed Packages" to find this out. Usually, this error appears if the customer has a special HF installed. To resolve that, you have to open a SR# with TAC to get the HF ported to the new Jumbo version you want to install. Then uninstall the special HF, install new Jumbo and new special HF version.</P> Thu, 07 Apr 2022 13:20:50 GMT G_W_Albrecht 2022-04-07T13:20:50Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Error-installed-hotfix-are-missing-from-this-package/m-p/145598#M22951 <P>Hello,<BR />We have hotfix updates on the GUI checkpoint<BR />When I try to check it gives an error</P><P>installed hotfix are missing from this package</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_5.jpg" style="width: 400px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/15934i8BC2BDCA44189697/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_5.jpg" alt="Screenshot_5.jpg" /></span></P><P>Please help me understand what is the reason</P><P> </P> Wed, 06 Apr 2022 12:28:27 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Error-installed-hotfix-are-missing-from-this-package/m-p/145598#M22951 nastiakhon 2022-04-06T12:28:27Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Error-installed-hotfix-are-missing-from-this-package/m-p/145667#M22979 <P>There is another package here, but after downloading and checking it, it gives the same error</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_6.jpg" style="width: 400px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/15939i18260BCC07D0A055/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_6.jpg" alt="Screenshot_6.jpg" /></span></P><P> </P> Thu, 07 Apr 2022 06:19:56 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Error-installed-hotfix-are-missing-from-this-package/m-p/145667#M22979 nastiakhon 2022-04-07T06:19:56Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Error-installed-hotfix-are-missing-from-this-package/m-p/145704#M23003 <P>Looks like registry says that special hotfixes are installed that can not be replaced ! Look at "Installed Packages" to find this out. Usually, this error appears if the customer has a special HF installed. To resolve that, you have to open a SR# with TAC to get the HF ported to the new Jumbo version you want to install. Then uninstall the special HF, install new Jumbo and new special HF version.</P> Thu, 07 Apr 2022 13:20:50 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Error-installed-hotfix-are-missing-from-this-package/m-p/145704#M23003 G_W_Albrecht 2022-04-07T13:20:50Z