https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Access-Duplicate-Sessions/m-p/140449#M21563 <P>Hello,</P><P>A user is experiencing an intermittent connectivity problem when connecting to a remote server via RDP.</P><P>The access to the remote server is provisioned via IA.</P><P>The user is using a separate account to authenticate to the server, to the one he is logged in to his local machine with.</P><P>There are multiple entries in the log specific to the IA blade and his machine IP. Separate identical log entries exist for both accounts.</P><P>User Logout: A secondary session request was received from the same IP. This caused logout of the current session. Closed sessions: b4ce3565</P><P>Gateway version<BR />R80.30 GA T236</P><P>For this cluster, an identity collector pointing to AD is being used as the identity source.</P><P>I have looked at sk131792 which describes the issues and the pre-R80.40 one user per IP limitation . However, the user is only using one user account to authenticate to his local workstation.</P><P>Does connecting to a remote server via RDP from the same machine IP using a separate AD user account using IA provisioned access supported on R80.30 T236?</P><P>Regards,<BR />Simon</P> Fri, 04 Feb 2022 00:26:41 GMT Simon_Macpherso 2022-02-04T00:26:41Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Access-Duplicate-Sessions/m-p/140449#M21563 <P>Hello,</P><P>A user is experiencing an intermittent connectivity problem when connecting to a remote server via RDP.</P><P>The access to the remote server is provisioned via IA.</P><P>The user is using a separate account to authenticate to the server, to the one he is logged in to his local machine with.</P><P>There are multiple entries in the log specific to the IA blade and his machine IP. Separate identical log entries exist for both accounts.</P><P>User Logout: A secondary session request was received from the same IP. This caused logout of the current session. Closed sessions: b4ce3565</P><P>Gateway version<BR />R80.30 GA T236</P><P>For this cluster, an identity collector pointing to AD is being used as the identity source.</P><P>I have looked at sk131792 which describes the issues and the pre-R80.40 one user per IP limitation . However, the user is only using one user account to authenticate to his local workstation.</P><P>Does connecting to a remote server via RDP from the same machine IP using a separate AD user account using IA provisioned access supported on R80.30 T236?</P><P>Regards,<BR />Simon</P> Fri, 04 Feb 2022 00:26:41 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Access-Duplicate-Sessions/m-p/140449#M21563 Simon_Macpherso 2022-02-04T00:26:41Z